Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Not a bug

why twitch now not supported ?

naemx 9 років тому оновлено Aleksandr 9 років тому 2
http://www.twitch.tv/s4gam3r/v/3896202
you can't download this with saveform
BUT
http://www.twitch.tv/s4gam3r/b/616373179
you can download this
WHY????!?
Відповідь
Aleksandr 9 років тому
Hello, this is streaming video can not download it.
0
Виконано

Use webm for video instead of JWplayer.

Devon Stayton 10 років тому оновлено Aleksandr 9 років тому 2
The video player on the main page should use the webm video format to play the video. It could run on the same link as its download link. It also is better because it is a html video and does not require flash. This makes it safer and faster then other video players.

Edit: I almost forgot to also say that the video quality would be much higher then the current video player on the site. It also requires less space on the site.
Відповідь
Aleksandr 9 років тому
Thanks for recommendation.
0
Declined

add support for downloading from livestream.com

Noname 9 років тому оновлено Aleksandr 9 років тому 2
not streaming videos, of course, but static
Відповідь
Aleksandr 9 років тому
We'll try to do this if the idea collects many votes.
0
Declined

Please add support for rutube.ru

Alex K. 10 років тому оновлено Лемур 10 років тому 1
Відповідь
Лемур 10 років тому
Hello!
At this moment is not technically feasible to add this resource/
0
Fixed

dailymotion download button missing

Rohith Kumar 10 років тому оновлено Aleksandr 9 років тому 2
Відповідь
Aleksandr 9 років тому
Hello, we'll try to fix it ASAP.
0
Thanks

Thank You for an amazingly fast and working site. Good Work!

Melony Waters 11 років тому оновлено Maksym 11 років тому 0
Відповідь
Maksym 11 років тому

We are glad to help you.

0
Fixed

Broken Youtube

Werner Hattingh 10 років тому оновлено Aleksandr 9 років тому 2
Since I downloaded the Chrome extension youtube does not work anymore. I was viewing and playing video files on youtube fine untill I downloaded and installed the Chrome savefrom.net extension. Now does not matter what video i try and view .. it loads but nothing happens it just sits there.
Відповідь
Aleksandr 9 років тому
Hello!
How to install the extension to Google Chrome: http://en.savefrom.net/faq.php#ext_inst_chrome
0
Є відповідь

I cann't download anything from facebook Browser: Firefox 38.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Extension: ff-sf 5.5

Asiao Huo 9 років тому оновлено Aleksandr 9 років тому 2

I only see the green arrow in the browser when i click on it I see download audio files playlist and pictures but it is not highlighted.
Download pictures Download audio files

Download a playlist

Download pictures
Відповідь
Aleksandr 9 років тому
Upgrade your browser version 38.0.5
Update extension version 5.10
How to download Facebook to see screenshots.










0
Fixed

Google no longer allow the addition of extensions for other websites

iain mackenzie 11 років тому оновлено Aleksandr 9 років тому 4
Google/Chrome now only allows extensions to be added from the store, not from other pages. Nothing downloads, it appears to be blocked. Any advice on how to fix that?

Відповідь
Aleksandr 9 років тому

Hello

the description how to to this is here

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

important not working bugs

Jitendra Hirawani 8 років тому оновлено Aleksandr 8 років тому 4

youtube vevo videos are not downloading like selina gomez remix same old love fix it fast

Відповідь
Aleksandr 8 років тому

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?