Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
-1
Answered

easyproxy ile birlikte kullanım

hidayet koç 8 years ago updated by Aleksandr 8 years ago 2

merhaba .easyproxy ile birlikte kullanmak istiyorum.easyproxy kurulu bilgisayarıma savefromhelper yuklemek istediğimde başka bır sey ykluyor.termonstermonkey dıye bırsey onunlada ok.ru dan film indiremıyorum

Answer
Aleksandr 8 years ago

Hello, you can not install the extension?

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

-1
Declined

why not to make a videos player ?

David victor 9 years ago updated by Aleksandr 8 years ago 2

all thanks your services of savefom plugin ; but you will still here or you will go forword ?
I gives you one idea that to make a videos player .
so I am shure you will done the best for your future .

Answer
Aleksandr 8 years ago
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
-1
Answered

You only have the acc codec for audio downloads

Andries Potgieter 8 years ago updated by Aleksandr 8 years ago 2

It would be nice if you could download in mp3, acc is an obsolete codec.. it sucks

Answer
Aleksandr 8 years ago

Hello,
In order to download MP3 from YouTube you need to instal our free
Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube. com.

http://videodownloader.ummy.net

-2

Download a playlist unavailable

xanuka 2 years ago updated 1 year ago 1

I have a problem with "Download a playlist" option.

For example on thiс channel (https://www.youtube.com/c/LAurenrdaniels/videos) when I hover my SFN addon I see the "Download a playlist" option and when I click on it it'll generate all links and download all videos.

But on this channel (https://www.youtube.com/KaliMuscle/videos) this option is not available, "Download a playlist" is grayed out. How is that? Thank you!

-2
Under review

remove saveform

Eric Chung 5 years ago updated by Anatoly Maltsev 1 year ago 2

Please advise or assist to remove this useless saveform pop out from my computer. Thanks

Answer
Aleksandr 5 years ago

Hello, what is the name of your browser?

-2
Under review

i paid for this service, but it never updated to paid version, it makes all of my videos smaller. when you try to get help, there is no way to get ahold of nyone, i got burnt, dont get burnt

UFO HUNTER 6 years ago updated by Aleksandr 6 years ago 12

   i updated the download program and paid for it, but it never updated to the paid version, so when i download videos off of my youtube account, it downloads a real small picture,   i contact you guys and you never helped me, you said give you a screen shot and i do not know how to do that. so basically i got burnt

Answer
Aleksandr 6 years ago

Hello, Please, let us know what is the name of the program you are using for downloading videos?

-2
Answered

Saving files in default folder again.

Chantelle 7 years ago updated by Aleksandr 7 years ago 2

Firefox 54.0.1 (32-bit)

7.40

I had this issue before and it just seems to be returning with every new update. I click the button and the "Where to save files" dialogues did pop up, however, it is now only pointing me to the default "Downloads" folder. This feels a little pointless as it used to remember the last location that I saved certain file types to. Then, I tried to update it, just in case. It only worsened the issue and now I don't get the "Where to save files" prompt at all.


This is becoming very frustrating. How is it possible that it works just fine in previous versions and now it suddenly bugs out?


To confirm, I have enabled "Always ask where to save my files" both in my browser and in the settings.

Answer
Aleksandr 7 years ago

Hello, this is not the correct work of the WebExtensions browser API that causes the extension.
In the previous version of the extension we used the Add-on SDK, in which the implementation of the save dialog was written by us,
WebExtensions does not allow you to do this and forces you to use regular tools.

-2
Answered

Error with download

Matthew Armistead 11 years ago updated by Aleksandr 9 years ago 5
I can't seem to download a video from youtube that I want. It's here:


http://www.youtube.com/watch?v=MRTRrYEAuzo


Answer
Aleksandr 9 years ago

Video is downloaded correctly.

Please specify additional data:

version of your browser,

version of the extension.