Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Not a bug

Brighter Video

Fruit Fox 9 years ago • updated by Лемур 9 years ago • 1
The Downloaded Video (from Youtube) is brighter / has another colours as the original.
Answer
Лемур 9 years ago
Hello!
You download the original, the one that is stored on the server.
0
Answered

not working for dailymotion anymore :(

Jenna Barbie 11 years ago • updated by Maksym 11 years ago • 1

whats the problem, regards

Answer
Maksym 11 years ago

Please, update the extension to 1.85 or later

www.savefrom.net/user.php

0
Fixed

Не активны: аудио, фото, плейлисты

bovani 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Здравствуйте, с какого сайта вы скачиваете плейлисты и альбомы фото?

Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1


0
Declined

another way to install savefrom.net as chrome extension

Gabri Shally 10 years ago • updated by Aleksandr 9 years ago • 3
  1. extract crx file (it is actually a common zip file) to a folder
  2. open tools~>extension in chrome
  3. enable developer mode
  4. click [Load unpacked extension] button
  5. direct poped up window to folder from the first step
  6. done
i'm using Chrome 35, haven't update to 36 yet :|

Image 185
0
Answered

How to download redband category from dailymotion? [2]

Fitrianto Halim 8 years ago • updated by Aleksandr 8 years ago • 2

Hi,


I use BlackBerry 9900's native browser.


So,I didn't use savefrom.net's extension or add add-on.


I only fill URL in your site.


I've analysed dailymotion's site.


In not redband category,I can find a few video's links in its HTML source. In redband category,I can't find that.


So,may be you have a same problem?


Thanks...

Answer
Aleksandr 8 years ago

Hello.

Please, send to me a link to a video that will not be downloaded.

0
Not a bug

error moving it to SD card

ありがとう なさそう きちんと 10 years ago • updated by Aleksandr 9 years ago • 2
0
Fixed

https://youtu.be/TeKSGjT80YU

Changkyuns_Wifey 8 years ago • updated by Aleksandr 8 years ago • 2

Im trying to dl this video i lile from youtibe but it keeps sayjng wrror no link founded try agaun later and j tried again an hour later and still the smae thinh. How do i dl that video?

Answer
Aleksandr 8 years ago

Hi. We'll try to fix it ASAP.

0
Declined

Bandcamp

Alex Atari 9 years ago • updated by Aleksandr 9 years ago • 2
Было бы здорово добавить поддержку bandcamp. В интернете время от времени появляются сайты, которые позволяют скачивать мп3 с этого сайта и альбомы целиком, но, к сожалению, они часто закрываются, иногда не прожив и полгода.
Спасибо.
Answer
Aleksandr 9 years ago
Здравствуйте, наша команда не оставит без внимания вашу идею.
Будет ещё лучше если за неё проголосуют пользователи.
Спасибо, что пользуетесь нашим помощником Savefrom.Net.
0
Fixed

add support for new youtube 4k format f266

sdsucks 9 years ago • updated by Лемур 9 years ago • 1
f266 is listed but not identified correctly
Answer
Лемур 9 years ago
Hello!
Added - check/


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