Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

не работает расширение chrome​

Nik Jk 9 years ago • updated by Aleksandr 9 years ago • 2

не работает расширение chrome

  • Browser: Chromium 45.0.2454 Ubuntu
  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/45.0.2454.85 Chrome/45.0.2454.85 Safari/537.36
  • Extension: chrome 5.52
Answer
Aleksandr 9 years ago
Здравствуйте, опишите подробней что именно у вас не работает, откуда с какого сайте не скачивает?
Пришлите пару файлов для теста которые не можете скачать.
0
Answered

no me permite instalar la extencion

azul neon 10 years ago • updated by Aleksandr 9 years ago • 2

al darle click en instalar me aparece una ventana en el lado superior izquierdo en el navegador
http://es.savefrom.net
firefox invito que este sitio le solicite intalar el software en su equipo
le doy permitir y luego parece el complemento no ha podido descargarce por un error de la coneccion de http://es.savefrom.net

Answer
Aleksandr 9 years ago
Hi, install at this link: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1436797874112
0
Thanks

Chrome store/browser removal. Tampermonkey still works

psirista 11 years ago • updated by Лемур 11 years ago • 3
Logged into Chrome tonight to have Chrome auto disable and not allow re-enabling of SaveFrom. Can't find it on the store. Followed the instructions for adding to Chrome through Tampermonkey and I'm back in business again.

Thanks for the extension, my normal net connection always stops loading videos, so I can't watch Youtube without downloading the whole video first. 
0
Fixed

Plus possible de download sur soundclound

frederic Preterre 10 years ago • updated by Aleksandr 10 years ago • 2
Bonjour plus moyen d'avoir la petite fleche pour télécharger via la page soundcloud
Answer
Aleksandr 10 years ago
0
Answered

Filename issue with audio files from vkontakte

aleak 10 years ago • updated by Aleksandr 9 years ago • 2

When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.

Answer
Aleksandr 9 years ago
Hello. In Safari, it is unfortunately not technically possible to correct this is not convenience.
0
Answered

Older version is better

Hatem Adel 10 years ago • updated by Aleksandr 9 years ago • 2

older version wich didn't need tampermonkey was better.. i used to have the download option on all my video streaming sites now it's lost

Answer
Aleksandr 9 years ago
Hello.
Unfortunately, Google forbids our extension (because it allows to download from YouTube).
Therefore it is necessary to establish Tampermonkey.
0
Not a bug

why you cannot give download link for 480 pixel videos with audio. This link is without audio.

Neeraj Yadav 9 years ago • updated by Aleksandr 9 years ago • 2

Dear Sir,

whenever I put a youtube video link then it displays all file format but 480p video is without audio. Please fix this problem so that I can download 480p video with a sound.

Answer
Aleksandr 9 years ago

Hello. Install Ummy Video Downloader and download video with sound:

http://videodownloader.ummy.net

Download 480p with sound is not technically feasible.

0
Declined

can you make it work on the youtube search result page?

sdsucks 10 years ago • updated by Aleksandr 9 years ago • 2

the download button doesn't appear on the youtube search result page

Answer
Aleksandr 9 years ago
Hello. We will consider your proposal.
Answer
Aleksandr 9 years ago

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?



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