1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

не работает расширение chrome
не работает расширение chrome
- Browser: Chromium 45.0.2454 Ubuntu
- User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/45.0.2454.85 Chrome/45.0.2454.85 Safari/537.36
- Extension: chrome 5.52

Пришлите пару файлов для теста которые не можете скачать.

no me permite instalar la extencion
al darle click en instalar me aparece una ventana en el lado superior izquierdo en el navegador
http://es.savefrom.net
firefox invito que este sitio le solicite intalar el software en su equipo
le doy permitir y luego parece el complemento no ha podido descargarce por un error de la coneccion de http://es.savefrom.net


Chrome store/browser removal. Tampermonkey still works
Thanks for the extension, my normal net connection always stops loading videos, so I can't watch Youtube without downloading the whole video first.

Plus possible de download sur soundclound

Here is the link: http://download.savefrom.net/helper/setup/SaveFromNetHelper-Web-e5b8336fc0.exe?rnd=1422914376

Filename issue with audio files from vkontakte
When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.


Older version is better
older version wich didn't need tampermonkey was better.. i used to have the download option on all my video streaming sites now it's lost

Unfortunately, Google forbids our extension (because it allows to download from YouTube).
Therefore it is necessary to establish Tampermonkey.

why you cannot give download link for 480 pixel videos with audio. This link is without audio.
Dear Sir,
whenever I put a youtube video link then it displays all file format but 480p video is without audio. Please fix this problem so that I can download 480p video with a sound.

Hello. Install Ummy Video Downloader and download video with sound:
http://videodownloader.ummy.net
Download 480p with sound is not technically feasible.

can you make it work on the youtube search result page?
the download button doesn't appear on the youtube search result page

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Customer support service by UserEcho