Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

I cann't download anything from facebook Browser: Firefox 38.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Extension: ff-sf 5.5

Asiao Huo 10 years ago • updated by Aleksandr 10 years ago • 2

I only see the green arrow in the browser when i click on it I see download audio files playlist and pictures but it is not highlighted.
Download pictures Download audio files

Download a playlist

Download pictures
Answer
Aleksandr 10 years ago
Upgrade your browser version 38.0.5
Update extension version 5.10
How to download Facebook to see screenshots.










0
Fixed

Google no longer allow the addition of extensions for other websites

iain mackenzie 12 years ago • updated by Aleksandr 10 years ago • 4
Google/Chrome now only allows extensions to be added from the store, not from other pages. Nothing downloads, it appears to be blocked. Any advice on how to fix that?

Answer
Aleksandr 10 years ago

Hello

the description how to to this is here

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

important not working bugs

Jitendra Hirawani 9 years ago • updated by Aleksandr 9 years ago • 4

youtube vevo videos are not downloading like selina gomez remix same old love fix it fast

Answer
Aleksandr 9 years ago

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

Answer
Aleksandr 9 years ago

Hello. In what capacity do you download a video?

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

add-on needs to be verified by mozilla otherwise firefox won't install it

Glenn Campbell 10 years ago • updated by Aleksandr 10 years ago • 2

firefox says u can find a replacement or ask the developer to verify the add-on.

Answer
Aleksandr 10 years ago
Hello. You can not install the extension?
Set here on this link: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1440524300837
0
Answered

BEN BUNU EKLİDİĞİMDEN beri her tıklayışla reklam çıkıyor

Süleyman Ünlü 9 years ago • updated by Aleksandr 9 years ago • 2
Answer
Aleksandr 9 years ago

Hello, please give us more details.

0
Declined

could you add netflix to our new site

Braydon Wilson 10 years ago • updated by Aleksandr 10 years ago • 2

Naruto

Answer
Aleksandr 10 years ago
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
0
Not a bug

Twitch

Daniel Krawczyk 10 years ago • updated by Aleksandr 10 years ago • 3
Hello
Sorry if this is in the wrong place, I didn't know where else to put this
Firstly, this is a great website and I used it regularly until recently
As I cannot download from Twitch anymore ... it simply states the download links can't be found
URL http://www.twitch.tv/imperialdane/v/3773228
MSG The download link not found.
BRWSR Firefox V35.0.1
EXT don't use, I come to your main page to post the URL links
Answer
Aleksandr 10 years ago
Hello, this is streaming video can not download it.
0
Answered

Failed - Download error.

Cynthia Wylie 10 years ago • updated by Aleksandr 10 years ago • 4
Downloaded two of my videos from youtube with no problem at all and now I keep getting a failed-download error. Using Chrome, Version 44.0.2403.130 (64-bit) on Mac OS X Yosemite Version 10.10.3. Is there a limit or downloads per day? Couldn't find anything on your site about it. Thanks!
Answer
Aleksandr 10 years ago
Hello, if I understand you correctly you have everything working.


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