Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
Answer
Aleksandr 8 years ago

Hello. In what capacity do you download a video?

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

add-on needs to be verified by mozilla otherwise firefox won't install it

Glenn Campbell 9 years ago • updated by Aleksandr 8 years ago • 2

firefox says u can find a replacement or ask the developer to verify the add-on.

Answer
Aleksandr 8 years ago
Hello. You can not install the extension?
Set here on this link: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1440524300837
0
Answered

BEN BUNU EKLİDİĞİMDEN beri her tıklayışla reklam çıkıyor

Süleyman Ünlü 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Declined

could you add netflix to our new site

Braydon Wilson 9 years ago • updated by Aleksandr 8 years ago • 2

Naruto

Answer
Aleksandr 8 years ago
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
0
Not a bug

Twitch

Daniel Krawczyk 9 years ago • updated by Aleksandr 9 years ago • 3
Hello
Sorry if this is in the wrong place, I didn't know where else to put this
Firstly, this is a great website and I used it regularly until recently
As I cannot download from Twitch anymore ... it simply states the download links can't be found
URL http://www.twitch.tv/imperialdane/v/3773228
MSG The download link not found.
BRWSR Firefox V35.0.1
EXT don't use, I come to your main page to post the URL links
Answer
Aleksandr 9 years ago
Hello, this is streaming video can not download it.
0
Answered

Failed - Download error.

Cynthia Wylie 9 years ago • updated by Aleksandr 9 years ago • 4
Downloaded two of my videos from youtube with no problem at all and now I keep getting a failed-download error. Using Chrome, Version 44.0.2403.130 (64-bit) on Mac OS X Yosemite Version 10.10.3. Is there a limit or downloads per day? Couldn't find anything on your site about it. Thanks!
Answer
Aleksandr 9 years ago
Hello, if I understand you correctly you have everything working.
0
Fixed

Dailymotion

Murphy Starlion 8 years ago • updated by Aleksandr 8 years ago • 4

I think there's something wrong. I tried to download a video from Dailymotion, but it just says "Download Link not found". And even if I can just a download link, it just says I do not have permission to access it. Please fix this.

Answer
Aleksandr 8 years ago

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?


0
Fixed

still cann't download from Facebook

Asiao Huo 9 years ago • updated by Aleksandr 8 years ago • 2

after reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
I still cann't download from facebook. The arrow is in the panne above but not next to the video.

Answer
Aleksandr 8 years ago
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Answered

tidak bisa mengunduh file

Crystal X Asli Nasa vina 9 years ago • updated by Aleksandr 8 years ago • 2

Tidak bisa mengunduh file

Answer
Aleksandr 8 years ago
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.


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