Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

Chrome offers to save .html, but not .mp4

D45enaSm39 11 years ago updated by Aleksandr 10 years ago 2
Google Chrome 32.0.1700.102 does not download files taken from
http://www.ntv.ru/peredacha/sledstvie/m2320/o221436/
it offers to save .html, but not .mp4
Answer
Aleksandr 10 years ago
We'll try to fix ASAP
0
Fixed

https://www.youtube.com/watch?v=2CGF_Z3yZAo

Gafy 10 years ago updated by Aleksandr 10 years ago 2
This video can't be downloaded :(
Answer
Aleksandr 10 years ago
Hi. We'll try to fix ASAP.
Answer
Aleksandr 10 years ago
Hello, you have an extension installed?
Give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Answer
Aleksandr 10 years ago
Send information that can be found here: http://en.savefrom.net/user.php?info=1
0
Answered

how can a movie be downloaded from facebook?

saeednabi 10 years ago updated by Лемур 10 years ago 1
Does anybody know how we can download from facebook?
Answer
Лемур 10 years ago
Hello!
Install assistant: http://en.savefrom.net/user.php
how to download read here: http://en.savefrom.net/user.php#fb
0
Fixed

download from youtube. youtube.com i got new everything suggested ,but it still says no url specified

Horace Copeland 10 years ago updated by Aleksandr 10 years ago 2
what to do it just stopped working today
Answer
Aleksandr 10 years ago
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

This crap ain´t working.

Sten Kjellin 11 years ago updated by Aleksandr 10 years ago 2
Pressing download but app just do not respond.
Answer
Aleksandr 10 years ago
can you explain in detail at what moment the app doesn't respond?
0
Answered

i wanna download video again,there is no link download ?

wah yuini 10 years ago updated by Лемур 10 years ago 1
Answer
Лемур 10 years ago
Hello!
No.
We must again look for a video.
0
Declined

Add an additional video format in youtube for 480p MP4 videos and mp3 320kps

Asad Qureshi 11 years ago updated by Лемур 11 years ago 1
add video format for saving 480p videos (with audio) from youtube
and 320kps for mp3 files...

plzzz
Answer
Лемур 11 years ago
Hello!
We give references to all existing formats in this resource.
0
Not a bug

why twitch now not supported ?

naemx 10 years ago updated by Aleksandr 10 years ago 2
http://www.twitch.tv/s4gam3r/v/3896202
you can't download this with saveform
BUT
http://www.twitch.tv/s4gam3r/b/616373179
you can download this
WHY????!?
Answer
Aleksandr 10 years ago
Hello, this is streaming video can not download it.