Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Not a bug

why twitch now not supported ?

naemx 9 year бұрын updated by Aleksandr 9 year бұрын 2
http://www.twitch.tv/s4gam3r/v/3896202
you can't download this with saveform
BUT
http://www.twitch.tv/s4gam3r/b/616373179
you can download this
WHY????!?
Answer
Aleksandr 9 year бұрын
Hello, this is streaming video can not download it.
0
Аяқталған

Use webm for video instead of JWplayer.

Devon Stayton 10 year бұрын updated by Aleksandr 9 year бұрын 2
The video player on the main page should use the webm video format to play the video. It could run on the same link as its download link. It also is better because it is a html video and does not require flash. This makes it safer and faster then other video players.

Edit: I almost forgot to also say that the video quality would be much higher then the current video player on the site. It also requires less space on the site.
Answer
Aleksandr 9 year бұрын
Thanks for recommendation.
0
Declined

add support for downloading from livestream.com

Noname 9 year бұрын updated by Aleksandr 9 year бұрын 2
not streaming videos, of course, but static
Answer
Aleksandr 9 year бұрын
We'll try to do this if the idea collects many votes.
0
Declined

Please add support for rutube.ru

Alex K. 10 year бұрын updated by Лемур 10 year бұрын 1
Answer
Лемур 10 year бұрын
Hello!
At this moment is not technically feasible to add this resource/
0
Fixed

dailymotion download button missing

Rohith Kumar 10 year бұрын updated by Aleksandr 9 year бұрын 2
Answer
Aleksandr 9 year бұрын
Hello, we'll try to fix it ASAP.
0
Thanks

Thank You for an amazingly fast and working site. Good Work!

Melony Waters 11 year бұрын updated by Maksym 11 year бұрын 0
Answer
Maksym 11 year бұрын

We are glad to help you.

0
Fixed

Broken Youtube

Werner Hattingh 10 year бұрын updated by Aleksandr 9 year бұрын 2
Since I downloaded the Chrome extension youtube does not work anymore. I was viewing and playing video files on youtube fine untill I downloaded and installed the Chrome savefrom.net extension. Now does not matter what video i try and view .. it loads but nothing happens it just sits there.
Answer
Aleksandr 9 year бұрын
Hello!
How to install the extension to Google Chrome: http://en.savefrom.net/faq.php#ext_inst_chrome
0
Answered

I cann't download anything from facebook Browser: Firefox 38.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Extension: ff-sf 5.5

Asiao Huo 9 year бұрын updated by Aleksandr 9 year бұрын 2

I only see the green arrow in the browser when i click on it I see download audio files playlist and pictures but it is not highlighted.
Download pictures Download audio files

Download a playlist

Download pictures
Answer
Aleksandr 9 year бұрын
Upgrade your browser version 38.0.5
Update extension version 5.10
How to download Facebook to see screenshots.










0
Fixed

Google no longer allow the addition of extensions for other websites

iain mackenzie 11 year бұрын updated by Aleksandr 9 year бұрын 4
Google/Chrome now only allows extensions to be added from the store, not from other pages. Nothing downloads, it appears to be blocked. Any advice on how to fix that?

Answer
Aleksandr 9 year бұрын

Hello

the description how to to this is here

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Fixed

important not working bugs

Jitendra Hirawani 8 year бұрын updated by Aleksandr 8 year бұрын 4

youtube vevo videos are not downloading like selina gomez remix same old love fix it fast

Answer
Aleksandr 8 year бұрын

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?