Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
-1
Fixed

sharon xavier

sharon xavier 10 years ago updated by Aleksandr 9 years ago 2
don't displaying 1080p links videos from youtube even installing savefrom.net helper


Answer
Aleksandr 9 years ago

Hello

There are some changes on YouTube.com. That's why some formats for downloading video are not displayed. When they finish, we'll fix everything.

-1
Answered

Download all pictures from wall post on VK, preserving the order.

Егор Захаров 8 years ago updated by Aleksandr 8 years ago 2

For example we have a wall post on VK:

Image 819


And we can put download icon somewhere. When clicked, where will be option to download all pictures from wall post.

Using folder choose dialog, prompt user for directory there all this pictures will be downloaded. When download all pictures.

To preserve order, file name of pictures must be like this: [picture_number_in_order]_[picture_name].jpg

Answer
Aleksandr 8 years ago

Hello. From the wall with a photo album can not be downloaded.

-1
Fixed

indirmiyor

arfyilmz 11 years ago updated by Aleksandr 9 years ago 2
not download youtube



Answer
Aleksandr 9 years ago

If you report an error, please specify additional data:
address of the page (URL) from where you try to download the file,
links or messages displayed by our website.

If you report an error of extension, please also specify:
version of your browser,
version of the extension.

-1
Answered

Pale Moon browser!

Ivail Sve 10 years ago updated by Aleksandr 9 years ago 3
Would be nice if you include support and for Pale Moon browser!
Answer
Aleksandr 9 years ago
-1
Answered

I do not like having ads by adsrvmedia.net

Brandon Vereyken 8 years ago updated by Aleksandr 8 years ago 5

I do not like having ads by adsrvmedia.net that masquerade as windows media player updates. u click "NO" and it still tries to download. U click to close and it STILL tries to download. This is not legitimate business practice and u should not have it

Answer
Aleksandr 8 years ago

Hello, I do not understand you.

Please give us more details.

-1
Fixed

ntv.ru

Экспонента 10 years ago updated by Aleksandr 9 years ago 3
Не могу скачать с NTV.RU , а точнее http://www.ntv.ru/peredacha/segodnya/m23700/o213476/ В описании написано что сайт поддерживается...
Answer
Aleksandr 9 years ago
Здравствуйте.
Стараемся отремонтировать. 
-1
Answered

webmaster için olan kodu sitenin neresine eklemem gerekiyor

Ramazan Kuşoğlu 8 years ago updated by Aleksandr 8 years ago 6
Answer
Aleksandr 8 years ago

Hello, please give us more details.

-1
Answered

I can't download the subtitles of the video. How should I do? Thanks!!

Eva María Zaera 8 years ago updated by Aleksandr 8 years ago 2

Is there anything else I should do apart from inserting SS at the URL?? Thanks!!

Answer
Aleksandr 8 years ago
Hello. Send a link to a video where there are subtitles.
-1
Answered

easyproxy ile birlikte kullanım

hidayet koç 8 years ago updated by Aleksandr 8 years ago 2

merhaba .easyproxy ile birlikte kullanmak istiyorum.easyproxy kurulu bilgisayarıma savefromhelper yuklemek istediğimde başka bır sey ykluyor.termonstermonkey dıye bırsey onunlada ok.ru dan film indiremıyorum

Answer
Aleksandr 8 years ago

Hello, you can not install the extension?

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome