Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Beantwoord

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra 9 jaar geleden • bijgewerkt door Aleksandr 9 jaar geleden • 3
Antwoord
Aleksandr 9 jaar geleden
Hello. Expansion of the game does not download.
0
Not a bug

​The download button randomly disappears.

LagG_ 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Antwoord
Aleksandr 8 jaar geleden

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Beantwoord

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Antwoord
Aleksandr 8 jaar geleden

Hello, please give us more details.

0
Fixed

download is not complete

anonymous 9 jaar geleden • bijgewerkt door Aleksandr 9 jaar geleden • 2
if i download a video its realy fast ready but the video is not full !
Antwoord
Aleksandr 9 jaar geleden
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

I still cann't download form Facebook

Asiao Huo 9 jaar geleden • bijgewerkt door Aleksandr 9 jaar geleden • 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Antwoord
Aleksandr 9 jaar geleden
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Not a bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev 10 jaar geleden • bijgewerkt door Лемур 10 jaar geleden • 1
Doesn't show bitrate on safari mac os x
Antwoord
Лемур 10 jaar geleden
Hello!
This browser is not technically feasible to fix it.
0
Beantwoord

мэйл.ру в UmmyVideoDownloader

Александр Нижник 9 jaar geleden • bijgewerkt door Aleksandr 9 jaar geleden • 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Antwoord
Aleksandr 9 jaar geleden
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.
0
Fixed

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge 8 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Antwoord
Aleksandr 8 jaar geleden

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Declined

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan 10 jaar geleden • bijgewerkt door Maksym 10 jaar geleden • 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Fixed

46

denssaugeo 9 jaar geleden • bijgewerkt door Aleksandr 8 jaar geleden • 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Antwoord
Aleksandr 8 jaar geleden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.



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