Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

offers4u in latest version

marty 9 years ago • updated by Aleksandr 9 years ago • 3
Today when on ebay I kept getting an annoying offers4u malware popup banner on everything I looked at. After trying a number of antivirus and anti-malware programs to get rid of it I finally found out it was part of the latest safefrom.net helper so have now disabled it as offers4u is very irritating malware which I really don't want when on ebay or Amazon. I now would have to re-enable safefrom.net helper whenever I need to download a Youtube vid.
Answer
Aleksandr 9 years ago
Hello, enable or disable an extension, you may, in addition.

0
Declined

Download from BFI

Petard Haughie 9 years ago • updated by Aleksandr 9 years ago • 2
I realise that this is only applicable to users from the UK or those connecting through UK VPNs but it would be a real boon if we could download from the bfi.org.uk website as they regularly have free web screenings of rare films that I would like to be able to watch when I'm offline.
Answer
Aleksandr 9 years ago
Hello!
If your idea will support users, it will be implemented.
0
Answered

mui vien

Eduardo Alejandro 8 years ago • updated by Aleksandr 8 years ago • 3
Answer
Aleksandr 8 years ago

Hello, please give us more details.

0
Answered

colorimetric

Ryan Clemens 9 years ago • updated by Aleksandr 9 years ago • 13
When I play some SD upscales on youtube they play back at the right colors as say for example https://www.youtube.com/watch?v=v85egwc9QnI&feature=youtu.be is played back at Rec .601 because it's from a DVD source. If I download this file using your site @720P, it doesn't have that information saved in the container and thus media players play it back at Rec .709.
Answer
Aleksandr 9 years ago
Hello, what player you use to play the video?
0
Fixed

i can't download video by IDM like before !

Hindi Anime 8 years ago • updated by Aleksandr 8 years ago • 4
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Fixed

​No se han encontrado enlaces

Bryan Adames 9 years ago • updated by Aleksandr 8 years ago • 2

No se han encontrado enlaces

Answer
Aleksandr 8 years ago

Hello, what site you are downloading files?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

how do we download after installation

suganya b 10 years ago • updated by Aleksandr 9 years ago • 2
0
Fixed

Error

Princess Alaa 8 years ago • updated by Aleksandr 8 years ago • 8

i keeps telling me that i am downloading somthing from your website when i am not and not allowing me to download anything els. This is the link i try to download from : http://www.dailymotion.com/video/x3mqytp_eng-160112-monsta-x-right-now-ep-2_fun

Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Answered

For some reason, the site is in a foreign language and I need it to be in English.

Jullie Herman 9 years ago • updated by Aleksandr 8 years ago • 2

What do I need to do to change the format to English? I already downloaded it but I don't know how to change the language setting.



Answer
Aleksandr 8 years ago
Hi, what browser do you use?
0
Fixed

no puedo descargar este video aYUDA PLEASE https://www.youtube.com/watch?v=ptcE8fl0UTc

Jorge Alberto 8 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?



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