Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Answered

HOW do I put the downloaded content into my own videos?

9 years ago • updated by 9 years ago • 4

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Answer

9 years ago

Hello, I do not quite understand.

Please give us more details.

Fixed

"Unable to get the file size. Please try again."

9 years ago • updated by 9 years ago • 4

I'm on the latest version of Chrome & Tampermonkey.

Sadly, after a few minutes on vk.com, I won't be able to download songs. It will work for a short while though.

It will state "Unable to get the file size. Please try again." and will download err404.htm.

Please help,
Thanks

Vote

Answer

9 years ago

Hello. Reinstall the extension,

remove the Tampermonkey extension and Install SaveFrom.net Helper again.

How to install the extension to Google Chrome browser read here: http://en.savefrom.net/faq.php#ext_inst_chrome

Answered

malware

9 years ago • updated by 9 years ago • 2

your program is detected as malware malwarebytes automatically delete it if i downloaded it

Vote

Answer

9 years ago

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

Answered

Why can't newer Vevo videos be downloaded?

11 years ago • updated by 10 years ago • 2

Vote

Answer

10 years ago

Please specify additional data:

address of the page (URL) from where you try to download the file,
links or messages displayed by our website.

If you report an error of extension, please also specify:

version of your browser,
version of the extension.

Answered

Ummy site link has trojans according to Norton

10 years ago • updated by 10 years ago • 2

Your link to the Ummy site is blocked by Norton/Symantec due to having 8 trojans on their site. Get real:

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=pr

Threat Name: Trojan.Gen.2
File name: C:\WINDOWS\Temp\UmmyVideoDownloader.exe
Location: http://videodownloader.ummy.net/assets/UmmyVD-Web-Loader.exe

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=ly

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=pe

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=fj

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=bo

Threat Name: Trojan.Gen.2
Location: http://videodownloader.ummy.net/app/get.php?id=oc&f=base&country=np

Threat Name: Direct link to Trojan.Gen.2
Location: http://videodownloader.ummy.net/

Vote

Answer

10 years ago

Hello, our website does not contain viruses look here: https://www.virustotal.com/en/url/890ee8a16fe28b4f6c482c4fe81eaf3f40e726aaff6f8a185b800104db6e2b99/analysis/1432024951/

Fixed

No link found.

9 years ago • updated by 9 years ago • 2

it s frequently showing no link found.

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Answer

9 years ago

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.