Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Résolu

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra il y a 9 ans • mis à jour par Aleksandr il y a 9 ans • 3
Solution
Aleksandr il y a 9 ans
Hello. Expansion of the game does not download.
0
Pas un bug

​The download button randomly disappears.

LagG_ il y a 8 ans • mis à jour par Aleksandr il y a 8 ans • 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Solution
Aleksandr il y a 8 ans

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Résolu

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al il y a 8 ans • mis à jour par Aleksandr il y a 8 ans • 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Solution
Aleksandr il y a 8 ans

Hello, please give us more details.

0
Corrigé

download is not complete

anonymous il y a 9 ans • mis à jour par Aleksandr il y a 9 ans • 2
if i download a video its realy fast ready but the video is not full !
Solution
Aleksandr il y a 9 ans
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Corrigé

I still cann't download form Facebook

Asiao Huo il y a 9 ans • mis à jour par Aleksandr il y a 9 ans • 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Solution
Aleksandr il y a 9 ans
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Pas un bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev il y a 10 ans • mis à jour par Лемур il y a 10 ans • 1
Doesn't show bitrate on safari mac os x
Solution
Лемур il y a 10 ans
Hello!
This browser is not technically feasible to fix it.
0
Résolu

мэйл.ру в UmmyVideoDownloader

Александр Нижник il y a 9 ans • mis à jour par Aleksandr il y a 9 ans • 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Solution
Aleksandr il y a 9 ans
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.
0
Corrigé

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge il y a 8 ans • mis à jour par Aleksandr il y a 8 ans • 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Solution
Aleksandr il y a 8 ans

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Écarté

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan il y a 10 ans • mis à jour par Maksym il y a 10 ans • 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Corrigé

46

denssaugeo il y a 9 ans • mis à jour par Aleksandr il y a 8 ans • 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Solution
Aleksandr il y a 8 ans

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.



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