Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Besvaret

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra 9 år siden opdateret af Aleksandr 9 år siden 3
Svar
Aleksandr 9 år siden
Hello. Expansion of the game does not download.
0
Ikke en bug

​The download button randomly disappears.

LagG_ 8 år siden opdateret af Aleksandr 8 år siden 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Svar
Aleksandr 8 år siden

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Besvaret

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al 8 år siden opdateret af Aleksandr 8 år siden 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Svar
Aleksandr 8 år siden

Hello, please give us more details.

0
Fast

download is not complete

anonymous 9 år siden opdateret af Aleksandr 9 år siden 2
if i download a video its realy fast ready but the video is not full !
Svar
Aleksandr 9 år siden
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fast

I still cann't download form Facebook

Asiao Huo 9 år siden opdateret af Aleksandr 9 år siden 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Svar
Aleksandr 9 år siden
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Ikke en bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev 10 år siden opdateret af Лемур 10 år siden 1
Doesn't show bitrate on safari mac os x
Svar
Лемур 10 år siden
Hello!
This browser is not technically feasible to fix it.
0
Besvaret

мэйл.ру в UmmyVideoDownloader

Александр Нижник 9 år siden opdateret af Aleksandr 9 år siden 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Svar
Aleksandr 9 år siden
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.
0
Fast

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge 8 år siden opdateret af Aleksandr 8 år siden 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Svar
Aleksandr 8 år siden

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Afvist

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan 10 år siden opdateret af Maksym 10 år siden 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Fast

46

denssaugeo 9 år siden opdateret af Aleksandr 8 år siden 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Svar
Aleksandr 8 år siden

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Kundesupport af UserEcho