Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Форум: Savefrom(EN)
0
Исправлен

Set up file is corrupted.

Rukiye Aksay 10 лет назад • обновлен Aleksandr 10 лет назад • 6

When i downloaded the set up file, it was automatically deleted because of corruption.

Ответ
Aleksandr 10 лет назад

Hello, what file you have downloaded?

Рlease give us more details.

0
Спасибо

thanks.

Derek Hogan 12 лет назад • обновлен Лемур 12 лет назад • 1
you guys have a wonderful piece of software here..i use it everyday. thank you guys.
0
Исправлен

offers4u in latest version

marty 11 лет назад • обновлен Aleksandr 11 лет назад • 3
Today when on ebay I kept getting an annoying offers4u malware popup banner on everything I looked at. After trying a number of antivirus and anti-malware programs to get rid of it I finally found out it was part of the latest safefrom.net helper so have now disabled it as offers4u is very irritating malware which I really don't want when on ebay or Amazon. I now would have to re-enable safefrom.net helper whenever I need to download a Youtube vid.
Ответ
Aleksandr 11 лет назад
Hello, enable or disable an extension, you may, in addition.

0
Отклонен

Download from BFI

Petard Haughie 11 лет назад • обновлен Aleksandr 11 лет назад • 2
I realise that this is only applicable to users from the UK or those connecting through UK VPNs but it would be a real boon if we could download from the bfi.org.uk website as they regularly have free web screenings of rare films that I would like to be able to watch when I'm offline.
Ответ
Aleksandr 11 лет назад
Hello!
If your idea will support users, it will be implemented.
0
Отвечен

mui vien

Eduardo Alejandro 10 лет назад • обновлен Aleksandr 10 лет назад • 3
Ответ
Aleksandr 10 лет назад

Hello, please give us more details.

0
Отвечен

colorimetric

Ryan Clemens 11 лет назад • обновлен Aleksandr 11 лет назад • 13
When I play some SD upscales on youtube they play back at the right colors as say for example https://www.youtube.com/watch?v=v85egwc9QnI&feature=youtu.be is played back at Rec .601 because it's from a DVD source. If I download this file using your site @720P, it doesn't have that information saved in the container and thus media players play it back at Rec .709.
Ответ
Aleksandr 11 лет назад
Hello, what player you use to play the video?
0
Исправлен

i can't download video by IDM like before !

Hindi Anime 11 лет назад • обновлен Aleksandr 10 лет назад • 4
Ответ
Aleksandr 10 лет назад

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Исправлен

​No se han encontrado enlaces

Bryan Adames 11 лет назад • обновлен Aleksandr 10 лет назад • 2

No se han encontrado enlaces

Ответ
Aleksandr 10 лет назад

Hello, what site you are downloading files?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

how do we download after installation

suganya b 12 лет назад • обновлен Aleksandr 11 лет назад • 2
0
Исправлен

Error

Princess Alaa 10 лет назад • обновлен Aleksandr 10 лет назад • 8

i keeps telling me that i am downloading somthing from your website when i am not and not allowing me to download anything els. This is the link i try to download from : http://www.dailymotion.com/video/x3mqytp_eng-160112-monsta-x-right-now-ep-2_fun

Ответ
Aleksandr 10 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?



Сервис поддержки клиентов работает на платформе UserEcho