1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Filename issue with audio files from vkontakte
When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.
Older version is better
older version wich didn't need tampermonkey was better.. i used to have the download option on all my video streaming sites now it's lost
Unfortunately, Google forbids our extension (because it allows to download from YouTube).
Therefore it is necessary to establish Tampermonkey.
why you cannot give download link for 480 pixel videos with audio. This link is without audio.
Dear Sir,
whenever I put a youtube video link then it displays all file format but 480p video is without audio. Please fix this problem so that I can download 480p video with a sound.
Hello. Install Ummy Video Downloader and download video with sound:
http://videodownloader.ummy.net
Download 480p with sound is not technically feasible.
can you make it work on the youtube search result page?
the download button doesn't appear on the youtube search result page
savefromnet used to show detail like file size before download wich cant now plz can you just put back that file info thankx
plz
Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?
Brighter Video
Please, update the extension to 1.85 or later
www.savefrom.net/user.php
Здравствуйте, с какого сайта вы скачиваете плейлисты и альбомы фото?
Пришлите информацию указанную здесь: http://ru.savefrom.net/user.php?info=1
another way to install savefrom.net as chrome extension
- extract crx file (it is actually a common zip file) to a folder
- open tools~>extension in chrome
- enable developer mode
- click [Load unpacked extension] button
- direct poped up window to folder from the first step
- done
Servicio de atención al cliente por UserEcho
