Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Форум: Savefrom(EN)
0
Є відповідь

Having installed everything necessary, and having the green arrow on my browser (Firefox), after it loads the video I can't find the option to SAVE it as an audio file. Where is it?

Jerry Osborne 10 років тому • оновлено Maksym 10 років тому • 2
Відповідь
Aleksandr 8 років тому

Hello. In what capacity do you download a video?

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Fixed

add-on needs to be verified by mozilla otherwise firefox won't install it

Glenn Campbell 9 років тому • оновлено Aleksandr 9 років тому • 2

firefox says u can find a replacement or ask the developer to verify the add-on.

Відповідь
Aleksandr 9 років тому
Hello. You can not install the extension?
Set here on this link: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1440524300837
0
Є відповідь

BEN BUNU EKLİDİĞİMDEN beri her tıklayışla reklam çıkıyor

Süleyman Ünlü 8 років тому • оновлено Aleksandr 8 років тому • 2
Відповідь
Aleksandr 8 років тому

Hello, please give us more details.

0
Declined

could you add netflix to our new site

Braydon Wilson 9 років тому • оновлено Aleksandr 9 років тому • 2

Naruto

Відповідь
Aleksandr 9 років тому
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
0
Not a bug

Twitch

Daniel Krawczyk 9 років тому • оновлено Aleksandr 9 років тому • 3
Hello
Sorry if this is in the wrong place, I didn't know where else to put this
Firstly, this is a great website and I used it regularly until recently
As I cannot download from Twitch anymore ... it simply states the download links can't be found
URL http://www.twitch.tv/imperialdane/v/3773228
MSG The download link not found.
BRWSR Firefox V35.0.1
EXT don't use, I come to your main page to post the URL links
Відповідь
Aleksandr 9 років тому
Hello, this is streaming video can not download it.
0
Є відповідь

Failed - Download error.

Cynthia Wylie 9 років тому • оновлено Aleksandr 9 років тому • 4
Downloaded two of my videos from youtube with no problem at all and now I keep getting a failed-download error. Using Chrome, Version 44.0.2403.130 (64-bit) on Mac OS X Yosemite Version 10.10.3. Is there a limit or downloads per day? Couldn't find anything on your site about it. Thanks!
Відповідь
Aleksandr 9 років тому
Hello, if I understand you correctly you have everything working.
0
Fixed

Dailymotion

Murphy Starlion 8 років тому • оновлено Aleksandr 8 років тому • 4

I think there's something wrong. I tried to download a video from Dailymotion, but it just says "Download Link not found". And even if I can just a download link, it just says I do not have permission to access it. Please fix this.

Відповідь
Aleksandr 8 років тому

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?


0
Fixed

still cann't download from Facebook

Asiao Huo 9 років тому • оновлено Aleksandr 9 років тому • 2

after reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
I still cann't download from facebook. The arrow is in the panne above but not next to the video.

Відповідь
Aleksandr 9 років тому
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Є відповідь

tidak bisa mengunduh file

Crystal X Asli Nasa vina 9 років тому • оновлено Aleksandr 9 років тому • 2

Tidak bisa mengunduh file

Відповідь
Aleksandr 9 років тому
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.


Служба підтримки клієнтів працює на UserEcho