Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Thanks

love this. best shit ever.

Shreya Reddy 11 years ago updated by Maksym 11 years ago 0
Answer
Maksym 11 years ago

We are glad to help you.

0
Fixed

ustream videos

seemassharma8383 11 years ago updated by Aleksandr 9 years ago 2
ustream videos are unable to download . please work on it
0
Fixed

Offers4U adware

Silvermoon424 9 years ago updated by Aleksandr 9 years ago 3
I found a couple of other topics on this subject, but they didn't help me.

Anyway, just today I found some very annoying adware called Offers4U that pops up whenever I use eBay, Amazon, etc. As recommended by anti-adware sites, I went through each of my extensions one by one. They all checked out, until I tested SaveFrom.net. Unfortunately, it seems to be the extension that the adware is hiding in. This is really bad news, considering how I've been using it for years and depend on it pretty heavily. I've tried uninstalling and reinstalling it along with restarting Chrome, but nothing's helped.

I'd really hate to have to uninstall SaveFrom, because it's by far one of my favorite extensions. But I also really don't want to be accosted with stupid ads all the time. Is there a way this can be fixed?
Answer
Aleksandr 9 years ago
Hello. In the extension settings tick "adviser".
0
Declined

added site

Putri Kholida 10 years ago updated by Aleksandr 9 years ago 2
the website ( nonton.com ) is not supported by savefrom.net :(, i want to download videos from this site, so i send a request for this site to be added.please.. thank you
Answer
Aleksandr 9 years ago
Hello!
If your idea may support users it will be implemented.
0
Answered

porque no me deja descargar ningun video ??

Eduardo Toro 9 years ago updated by Aleksandr 9 years ago 2
Answer
Aleksandr 9 years ago

Hello, which sites you want to download?

Send the name of the site.

0
Fixed

Error / typo in the German translation of the help-text of your embedded links

Michael Müller 11 years ago updated by Maksym 11 years ago 1

Hi there,
there's an error / typo in the German translation of the help-text of your embedded links. Currently it says "Hohlen Sie sich einen direkten Link". But it should be "Holen Sie sich einen direkten Link" (the word "hohl" would mean "hollow", while "holen" means "take", what you surely intended to write).
Regards,
Michael

Answer
Maksym 11 years ago

Thank you, for your help.

0
Declined

Add Viki.com

Chitoge Ichijo 9 years ago updated by Aleksandr 9 years ago 2

Amazing site! I love it and i use it frequently but you should add methods to download from www.Viki.com as well :) thankyou and please please support Viki.com

Answer
Aleksandr 9 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Fixed

safari collapsed

Roberto Scaruffi 10 years ago updated by Aleksandr 10 years ago 4
savefromnet has blocked my safari. I cannot use it any more and I cannot reinstall it without the savefrom net arrow. Each time I reinstall it, it is reinstalled with the savefronnet arraw and it refuses to run (it immediately collapses).
Answer
Aleksandr 10 years ago
Hello.
What is your browser version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
What Antivirus do you use?
0
Fixed

daily i have to run this programme on my laptop, and next day it is not there

Jawad Khan 9 years ago updated by Aleksandr 9 years ago 2

there is some problem as ver next day download option is not there

Answer
Aleksandr 9 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Answer
Aleksandr 9 years ago
Здравствуйте, подскажите, каким провайдером вы пользуетесь.
Пришлите скрин ошибки.