1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Why I could not play the .OPUS audio files
Code for download button placed om my website does not appear YouTube search results appear on page, but the is no download button
Code for download button placed om my website does not appear YouTube search results appear on page, but the is no download button
Hello, you're properly placed the code on your site?
For web sites: insert the bottom of the page before the tag </ body>
End the subscription
I dont use the program anymore, so i want to end the subscription. How can i do it?
youtube download always get filename "videoplayback.mp4", could we use the title automatically?
youtube download always get filename "videoplayback.mp4", could we use the title automatically?
I'm in Chromium v80,
savefrom.net.js v9.21.2
Thanks.
"Sorry, wrong link" but link works outside savefromnet
I'm not using extensions, just ssyoutube.com and I can't download the following video.
Here follows the details.
Regards
Message: Sorry, wrong link
Browser: Chrome 86.0.4240 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
Link:
;list=PLK2FVCo4VqiV4A7yJLS-x9FboksyM-kNL&index=6
mp3
mp3 box doesn`t open to select mp3 format. That box is locked, doesn`t show the format list to select mp3
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
I cant download videos in the new facebook interface.
In the old facebook design, I can download videos easily. However, in the new facebook design (the one that has the dark mode), I cant download any video. Whenever I hover my mouse on top of a video in my newsfeed, the green download button doesnt appear. It's not there. Newsfeed, groups, pages - the button doesnt appear anywhere. Please fix it as soon as you can.
My information:
Browser: Chrome 81.0.4044 Windows
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.122 Safari/537.36
Extension: userjs-chrome 8.85.2
Hello, Could you please send a few links you can't download. We will check it out.
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
