Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

doesn' work on macbook

Maria Kushkova vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
what can I do??
Antwort
Aleksandr vor 10 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

i cant get my gifts

Joyce Guinn vor 11 Jahren aktualisiert von Лемур vor 11 Jahren 2
why cant i get my gifts on face book 2
Antwort
Лемур vor 11 Jahren
Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.
0
Beantwortet

does not work..very poor

Nick Britton vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

just a complete waste of time

Antwort
Aleksandr vor 9 Jahren

Hello, please give us more details.

0
Beantwortet

Says does not Exist

Paul Stone vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.


Paul

Antwort
Aleksandr vor 9 Jahren

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").

0
Fixed

I am not able to download videos

Issac Chhetri vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2
Antwort
Aleksandr vor 9 Jahren

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fixed

Cache VK audio bitrate

Віталій Козловський vor 10 Jahren aktualisiert von Aleksandr vor 10 Jahren 2
Cache VK audio bitrate to local_strogare etc....
Antwort
Aleksandr vor 10 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Beantwortet

NÃO CONSIGO INSTLAR A EXTENÇÃO

Alexandre Rodrigues Batista vor 9 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

GOOGLE CHROME VERSION: 47.0.2526.106

PROBLEM: I CAN NOT REPLACE THE EXTENT

Antwort
Aleksandr vor 9 Jahren

Hello, please give us more details.

0
Beantwortet

Download options

Marek Antoszewski vor 10 Jahren aktualisiert von Aleksandr vor 9 Jahren 2

Why are some MP4 downloads only available as 360p and others as 720p? The 360p downloads lose too much resolution

Antwort
Aleksandr vor 9 Jahren
Hello. Send video link is only in this format.
0
Beantwortet

Worked wonderfully the first time I used it.

John Canfield vor 10 Jahren aktualisiert von Aleksandr vor 9 Jahren 4

Please be aware my virus software found the pua virus on it. Cleaned it up and away we went. Thanks so much!

Antwort
Aleksandr vor 9 Jahren
Hello. Expansion works for you?