Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

Or leave us a private message

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Fixed

Fb videos not downloading

8 ár síðan • updated by 8 ár síðan • 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

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Answer

8 ár síðan

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Fixed

doesn' work on macbook

10 ár síðan • updated by 9 ár síðan • 2

what can I do??

Vote

Answer

9 ár síðan

Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

Not a bug

i cant get my gifts

10 ár síðan • updated by 10 ár síðan • 2

why cant i get my gifts on face book 2

Vote

Answer

10 ár síðan

Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.

Answered

does not work..very poor

8 ár síðan • updated by 8 ár síðan • 2

just a complete waste of time

Vote

Answer

8 ár síðan

Hello, please give us more details.

Fixed

http://api.video.mail.ru/videos/embed/mail/harikafilm/_myvideo/4.html not working this link :)

10 ár síðan • updated by 9 ár síðan • 2

http://api.video.mail.ru/videos/embed/mail/harikafilm/_myvideo/4.html not working this link :)

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Answer

9 ár síðan

hi.
For this vedeo plz use link:
http://my.mail.ru/video/mail/harikafilm/_myvideo/4.html?autoplay=1#video=/mail/harikafilm/_myvideo/4

Answered

Says does not Exist

9 ár síðan • updated by 8 ár síðan • 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.

Paul

Vote

Answer

8 ár síðan

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").

Fixed

I am not able to download videos

8 ár síðan • updated by 8 ár síðan • 2

Vote

Answer

8 ár síðan

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.