Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Corrigé

Fb videos not downloading

Ankur Gupta il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Solution
Aleksandr il y a 8 ans

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

0
Corrigé

doesn' work on macbook

Maria Kushkova il y a 10 ans mis à jour par Aleksandr il y a 9 ans 2
what can I do??
Solution
Aleksandr il y a 9 ans
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Pas un bug

i cant get my gifts

Joyce Guinn il y a 10 ans mis à jour par Лемур il y a 10 ans 2
why cant i get my gifts on face book 2
Solution
Лемур il y a 10 ans
Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.
0
Résolu

does not work..very poor

Nick Britton il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

just a complete waste of time

Solution
Aleksandr il y a 8 ans

Hello, please give us more details.

0
Résolu

Says does not Exist

Paul Stone il y a 9 ans mis à jour par Aleksandr il y a 8 ans 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.


Paul

Solution
Aleksandr il y a 8 ans

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").

0
Corrigé

I am not able to download videos

Issac Chhetri il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2
Solution
Aleksandr il y a 8 ans

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Corrigé

Cache VK audio bitrate

Віталій Козловський il y a 10 ans mis à jour par Aleksandr il y a 9 ans 2
Cache VK audio bitrate to local_strogare etc....
Solution
Aleksandr il y a 9 ans
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Résolu

NÃO CONSIGO INSTLAR A EXTENÇÃO

Alexandre Rodrigues Batista il y a 8 ans mis à jour par Aleksandr il y a 8 ans 2

GOOGLE CHROME VERSION: 47.0.2526.106

PROBLEM: I CAN NOT REPLACE THE EXTENT

Solution
Aleksandr il y a 8 ans

Hello, please give us more details.

0
Résolu

Download options

Marek Antoszewski il y a 9 ans mis à jour par Aleksandr il y a 8 ans 2

Why are some MP4 downloads only available as 360p and others as 720p? The 360p downloads lose too much resolution

Solution
Aleksandr il y a 8 ans
Hello. Send video link is only in this format.