Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Fb videos not downloading

Ankur Gupta vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Antwort
Aleksandr vor 8 Jahren

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

0
Fixed

doesn' work on macbook

Maria Kushkova vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
what can I do??
Antwort
Aleksandr vor 9 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

i cant get my gifts

Joyce Guinn vor 10 Jahren • aktualisiert von Лемур vor 10 Jahren • 2
why cant i get my gifts on face book 2
Antwort
Лемур vor 10 Jahren
Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.
0
Beantwortet

does not work..very poor

Nick Britton vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

just a complete waste of time

Antwort
Aleksandr vor 8 Jahren

Hello, please give us more details.

0
Beantwortet

Says does not Exist

Paul Stone vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.


Paul

Antwort
Aleksandr vor 8 Jahren

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").

0
Fixed

I am not able to download videos

Issac Chhetri vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2
Antwort
Aleksandr vor 8 Jahren

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

0
Fixed

Cache VK audio bitrate

Віталій Козловський vor 10 Jahren • aktualisiert von Aleksandr vor 9 Jahren • 2
Cache VK audio bitrate to local_strogare etc....
Antwort
Aleksandr vor 9 Jahren
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Beantwortet

NÃO CONSIGO INSTLAR A EXTENÇÃO

Alexandre Rodrigues Batista vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

GOOGLE CHROME VERSION: 47.0.2526.106

PROBLEM: I CAN NOT REPLACE THE EXTENT

Antwort
Aleksandr vor 8 Jahren

Hello, please give us more details.

0
Beantwortet

Download options

Marek Antoszewski vor 9 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 2

Why are some MP4 downloads only available as 360p and others as 720p? The 360p downloads lose too much resolution

Antwort
Aleksandr vor 8 Jahren
Hello. Send video link is only in this format.


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