Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

quiero descargar juego house of fun -slot porque no puedo ?

Marcela Maria Villagra 9 year бұрын • updated by Aleksandr 9 year бұрын • 3
Answer
Aleksandr 9 year бұрын
Hello. Expansion of the game does not download.
0
Not a bug

​The download button randomly disappears.

LagG_ 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

The download button randomly disappears like if the extension was never installed, even though it still appears installed in the "Extensions" on Firefox. The only way to fix it is reinstalling.


Firefox Version 27.0.1 + Adblock Plus with Element Hiding Helper.

Windows 8.1

Answer
Aleksandr 8 year бұрын

Hello, now works with version 38

In Mozilla Firefox banned upload extensions that work on the old api because of what we can no longer support the old version.

0
Answered

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Ali Al 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

Can you please use other pictures than these women, as an example. Women are not something we can use to sell our products.

Answer
Aleksandr 8 year бұрын

Hello, please give us more details.

0
Fixed

download is not complete

anonymous 9 year бұрын • updated by Aleksandr 9 year бұрын • 2
if i download a video its realy fast ready but the video is not full !
Answer
Aleksandr 9 year бұрын
Hello. Send a link to a video that is not fully downloaded.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Fixed

I still cann't download form Facebook

Asiao Huo 9 year бұрын • updated by Aleksandr 9 year бұрын • 2
  • Browser: Firefox 38.0 Windows 7
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
  • Extension: ff-sf 5.10
Answer
Aleksandr 9 year бұрын
Hi, reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
0
Not a bug

Doesn't show bitrate on safari mac os x

Elnur Azimbaev 10 year бұрын • updated by Лемур 10 year бұрын • 1
Doesn't show bitrate on safari mac os x
Answer
Лемур 10 year бұрын
Hello!
This browser is not technically feasible to fix it.
0
Answered

мэйл.ру в UmmyVideoDownloader

Александр Нижник 9 year бұрын • updated by Aleksandr 9 year бұрын • 2
ребят, очень сильно задалбывает в программке UmmyVideoDownloader автоматическое добавление стартовой страницы мэйл.ру. Это такой подсирон с вашей стороны. Просто пиздец. Я уже задолбался подтирать за вами ГРЯЗЬ. Удалите эту хуйню из установщика программы. Если мне нужен будет Яндекс браузер или мэйл.ру-поиск, я его установлю САМ. Без вашей, блять, помощи.
Answer
Aleksandr 9 year бұрын
Здравствуйте, при установке программы Ummy Video Downloader в установщике вручную снимите галочки и не устанавливайте то что вы считаете не нужным.
0
Fixed

HELP! I can´t download videos from YouTube.

Iris Xiaofeng Ge 8 year бұрын • updated by Aleksandr 8 year бұрын • 2

I tried many times, 90% of the time I can't download anything from YouTube, only less than 10% the download link is working. Please fix the problem. Thank you!

Answer
Aleksandr 8 year бұрын

Hi. Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information
about your browser and extension.
You can find out this information on this page:
http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Declined

google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser

sutlan 10 year бұрын • updated by Maksym 10 year бұрын • 2
google chrom disable saveFrom.net extention and i need to reinstall it every time i restart my browser
0
Fixed

46

denssaugeo 9 year бұрын • updated by Aleksandr 8 year бұрын • 2

can not download from odnoklassniki ”unable to get the file size, please try again” .chrome

Answer
Aleksandr 8 year бұрын

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.



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