Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Форум: Savefrom(EN)
0
Исправлен

Cache VK audio bitrate

Віталій Козловський 11 лет назад • обновлен Aleksandr 10 лет назад • 2
Cache VK audio bitrate to local_strogare etc....
Ответ
Aleksandr 10 лет назад
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Отвечен

NÃO CONSIGO INSTLAR A EXTENÇÃO

Alexandre Rodrigues Batista 9 лет назад • обновлен Aleksandr 9 лет назад • 2

GOOGLE CHROME VERSION: 47.0.2526.106

PROBLEM: I CAN NOT REPLACE THE EXTENT

Ответ
Aleksandr 9 лет назад

Hello, please give us more details.

0
Отвечен

Download options

Marek Antoszewski 10 лет назад • обновлен Aleksandr 10 лет назад • 2

Why are some MP4 downloads only available as 360p and others as 720p? The 360p downloads lose too much resolution

Ответ
Aleksandr 10 лет назад
Hello. Send video link is only in this format.
0
Отвечен

Worked wonderfully the first time I used it.

John Canfield 10 лет назад • обновлен Aleksandr 10 лет назад • 4

Please be aware my virus software found the pua virus on it. Cleaned it up and away we went. Thanks so much!

Ответ
Aleksandr 10 лет назад
Hello. Expansion works for you?
0
Исправлен

не работает расширение chrome​

Nik Jk 10 лет назад • обновлен Aleksandr 10 лет назад • 2

не работает расширение chrome

  • Browser: Chromium 45.0.2454 Ubuntu
  • User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/45.0.2454.85 Chrome/45.0.2454.85 Safari/537.36
  • Extension: chrome 5.52
Ответ
Aleksandr 10 лет назад
Здравствуйте, опишите подробней что именно у вас не работает, откуда с какого сайте не скачивает?
Пришлите пару файлов для теста которые не можете скачать.
0
Отвечен

no me permite instalar la extencion

azul neon 10 лет назад • обновлен Aleksandr 10 лет назад • 2

al darle click en instalar me aparece una ventana en el lado superior izquierdo en el navegador
http://es.savefrom.net
firefox invito que este sitio le solicite intalar el software en su equipo
le doy permitir y luego parece el complemento no ha podido descargarce por un error de la coneccion de http://es.savefrom.net

Ответ
Aleksandr 10 лет назад
Hi, install at this link: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1436797874112
0
Спасибо

Chrome store/browser removal. Tampermonkey still works

psirista 11 лет назад • обновлен Лемур 11 лет назад • 3
Logged into Chrome tonight to have Chrome auto disable and not allow re-enabling of SaveFrom. Can't find it on the store. Followed the instructions for adding to Chrome through Tampermonkey and I'm back in business again.

Thanks for the extension, my normal net connection always stops loading videos, so I can't watch Youtube without downloading the whole video first. 
0
Исправлен

Plus possible de download sur soundclound

frederic Preterre 10 лет назад • обновлен Aleksandr 10 лет назад • 2
Bonjour plus moyen d'avoir la petite fleche pour télécharger via la page soundcloud
Ответ
Aleksandr 10 лет назад
0
Отвечен

Filename issue with audio files from vkontakte

aleak 10 лет назад • обновлен Aleksandr 10 лет назад • 2

When downloading audio from VKontakte I always get hash filenames (like 23abc452fe53.mp3) instead of real name of the track. Using OSX Safari 8.0.8 savefrom.net plugin v5.30. Checked at my friend's Chrome in Windows (latest to 2015-08-26) and there works fine.

Ответ
Aleksandr 10 лет назад
Hello. In Safari, it is unfortunately not technically possible to correct this is not convenience.
0
Отвечен

Older version is better

Hatem Adel 10 лет назад • обновлен Aleksandr 10 лет назад • 2

older version wich didn't need tampermonkey was better.. i used to have the download option on all my video streaming sites now it's lost

Ответ
Aleksandr 10 лет назад
Hello.
Unfortunately, Google forbids our extension (because it allows to download from YouTube).
Therefore it is necessary to establish Tampermonkey.


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