Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

how do we download after installation

suganya b 11 year бұрын • updated by Aleksandr 9 year бұрын • 2
0
Fixed

Error

Princess Alaa 9 year бұрын • updated by Aleksandr 9 year бұрын • 8

i keeps telling me that i am downloading somthing from your website when i am not and not allowing me to download anything els. This is the link i try to download from : http://www.dailymotion.com/video/x3mqytp_eng-160112-monsta-x-right-now-ep-2_fun

Answer
Aleksandr 9 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Answered

For some reason, the site is in a foreign language and I need it to be in English.

Jullie Herman 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

What do I need to do to change the format to English? I already downloaded it but I don't know how to change the language setting.



Answer
Aleksandr 9 year бұрын
Hi, what browser do you use?
0
Fixed

no puedo descargar este video aYUDA PLEASE https://www.youtube.com/watch?v=ptcE8fl0UTc

Jorge Alberto 9 year бұрын • updated by Aleksandr 9 year бұрын • 2
Answer
Aleksandr 9 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Fixed

Fb videos not downloading

Ankur Gupta 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Answer
Aleksandr 9 year бұрын

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

0
Fixed

doesn' work on macbook

Maria Kushkova 10 year бұрын • updated by Aleksandr 9 year бұрын • 2
what can I do??
Answer
Aleksandr 9 year бұрын
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
0
Not a bug

i cant get my gifts

Joyce Guinn 10 year бұрын • updated by Лемур 10 year бұрын • 2
why cant i get my gifts on face book 2
Answer
Лемур 10 year бұрын
Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.
0
Answered

does not work..very poor

Nick Britton 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

just a complete waste of time

Answer
Aleksandr 9 year бұрын

Hello, please give us more details.

0
Answered

Says does not Exist

Paul Stone 9 year бұрын • updated by Aleksandr 9 year бұрын • 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.


Paul

Answer
Aleksandr 9 year бұрын

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").



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