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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Foro: Savefrom(EN)
0
Denegado

Download from BFI

Petard Haughie hace 10 años • actualizado por Aleksandr hace 10 años • 2
I realise that this is only applicable to users from the UK or those connecting through UK VPNs but it would be a real boon if we could download from the bfi.org.uk website as they regularly have free web screenings of rare films that I would like to be able to watch when I'm offline.
Respuesta
Aleksandr hace 10 años
Hello!
If your idea will support users, it will be implemented.
0
Respuestas

mui vien

Eduardo Alejandro hace 9 años • actualizado por Aleksandr hace 9 años • 3
Respuesta
Aleksandr hace 9 años

Hello, please give us more details.

0
Respuestas

colorimetric

Ryan Clemens hace 10 años • actualizado por Aleksandr hace 10 años • 13
When I play some SD upscales on youtube they play back at the right colors as say for example https://www.youtube.com/watch?v=v85egwc9QnI&feature=youtu.be is played back at Rec .601 because it's from a DVD source. If I download this file using your site @720P, it doesn't have that information saved in the container and thus media players play it back at Rec .709.
Respuesta
Aleksandr hace 10 años
Hello, what player you use to play the video?
0
Solucionado

i can't download video by IDM like before !

Hindi Anime hace 9 años • actualizado por Aleksandr hace 9 años • 4
Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Solucionado

​No se han encontrado enlaces

Bryan Adames hace 9 años • actualizado por Aleksandr hace 9 años • 2

No se han encontrado enlaces

Respuesta
Aleksandr hace 9 años

Hello, what site you are downloading files?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Respuestas

how do we download after installation

suganya b hace 11 años • actualizado por Aleksandr hace 10 años • 2
0
Solucionado

Error

Princess Alaa hace 9 años • actualizado por Aleksandr hace 9 años • 8

i keeps telling me that i am downloading somthing from your website when i am not and not allowing me to download anything els. This is the link i try to download from : http://www.dailymotion.com/video/x3mqytp_eng-160112-monsta-x-right-now-ep-2_fun

Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Respuestas

For some reason, the site is in a foreign language and I need it to be in English.

Jullie Herman hace 10 años • actualizado por Aleksandr hace 9 años • 2

What do I need to do to change the format to English? I already downloaded it but I don't know how to change the language setting.



Respuesta
Aleksandr hace 9 años
Hi, what browser do you use?
0
Solucionado

no puedo descargar este video aYUDA PLEASE https://www.youtube.com/watch?v=ptcE8fl0UTc

Jorge Alberto hace 9 años • actualizado por Aleksandr hace 9 años • 2
Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Solucionado

Fb videos not downloading

Ankur Gupta hace 9 años • actualizado por Aleksandr hace 9 años • 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Respuesta
Aleksandr hace 9 años

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.



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