Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Respuestas

how do we download after installation

suganya b hace 11 años actualizado por Aleksandr hace 9 años 2
0
Solucionado

Error

Princess Alaa hace 9 años actualizado por Aleksandr hace 9 años 8

i keeps telling me that i am downloading somthing from your website when i am not and not allowing me to download anything els. This is the link i try to download from : http://www.dailymotion.com/video/x3mqytp_eng-160112-monsta-x-right-now-ep-2_fun

Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Respuestas

For some reason, the site is in a foreign language and I need it to be in English.

Jullie Herman hace 9 años actualizado por Aleksandr hace 9 años 2

What do I need to do to change the format to English? I already downloaded it but I don't know how to change the language setting.



Respuesta
Aleksandr hace 9 años
Hi, what browser do you use?
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Solucionado

no puedo descargar este video aYUDA PLEASE https://www.youtube.com/watch?v=ptcE8fl0UTc

Jorge Alberto hace 9 años actualizado por Aleksandr hace 9 años 2
Respuesta
Aleksandr hace 9 años

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Solucionado

Fb videos not downloading

Ankur Gupta hace 9 años actualizado por Aleksandr hace 9 años 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Respuesta
Aleksandr hace 9 años

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.

0
Solucionado

doesn' work on macbook

Maria Kushkova hace 10 años actualizado por Aleksandr hace 9 años 2
what can I do??
Respuesta
Aleksandr hace 9 años
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
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No es un bug

i cant get my gifts

Joyce Guinn hace 10 años actualizado por Лемур hace 10 años 2
why cant i get my gifts on face book 2
Respuesta
Лемур hace 10 años
Hello!
We support SaveFrom.net.
Contact the support Facebook.
Thank you for contacting.
0
Respuestas

does not work..very poor

Nick Britton hace 9 años actualizado por Aleksandr hace 9 años 2

just a complete waste of time

Respuesta
Aleksandr hace 9 años

Hello, please give us more details.

0
Respuestas

Says does not Exist

Paul Stone hace 9 años actualizado por Aleksandr hace 9 años 2

Hi if i down load your extension my mail ware and and anti virus goes mad.. so i kill your extension but why if i do not use it.. files then are not available to download.. WHY.


Paul

Respuesta
Aleksandr hace 9 años

Hello, we do not distribute malware, the safety is confirmed by Norton Safe Web: http://safeweb.norton.com/report/show?url=savefrom.net

The name and version of your browser (the version you can see in the menu "About browser").