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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Afvist

Download from BFI

Petard Haughie 10 år siden • opdateret af Aleksandr 10 år siden • 2
I realise that this is only applicable to users from the UK or those connecting through UK VPNs but it would be a real boon if we could download from the bfi.org.uk website as they regularly have free web screenings of rare films that I would like to be able to watch when I'm offline.
Svar
Aleksandr 10 år siden
Hello!
If your idea will support users, it will be implemented.
0
Besvaret

mui vien

Eduardo Alejandro 9 år siden • opdateret af Aleksandr 9 år siden • 3
Svar
Aleksandr 9 år siden

Hello, please give us more details.

0
Besvaret

colorimetric

Ryan Clemens 10 år siden • opdateret af Aleksandr 10 år siden • 13
When I play some SD upscales on youtube they play back at the right colors as say for example https://www.youtube.com/watch?v=v85egwc9QnI&feature=youtu.be is played back at Rec .601 because it's from a DVD source. If I download this file using your site @720P, it doesn't have that information saved in the container and thus media players play it back at Rec .709.
Svar
Aleksandr 10 år siden
Hello, what player you use to play the video?
0
Fast

i can't download video by IDM like before !

Hindi Anime 9 år siden • opdateret af Aleksandr 9 år siden • 4
Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.

Please, let me know me the name and version of your browser and version of the extension, all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a file that will not be downloaded.

0
Fast

​No se han encontrado enlaces

Bryan Adames 9 år siden • opdateret af Aleksandr 9 år siden • 2

No se han encontrado enlaces

Svar
Aleksandr 9 år siden

Hello, what site you are downloading files?

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Besvaret

how do we download after installation

suganya b 11 år siden • opdateret af Aleksandr 10 år siden • 2
0
Fast

Error

Princess Alaa 9 år siden • opdateret af Aleksandr 9 år siden • 8

i keeps telling me that i am downloading somthing from your website when i am not and not allowing me to download anything els. This is the link i try to download from : http://www.dailymotion.com/video/x3mqytp_eng-160112-monsta-x-right-now-ep-2_fun

Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Besvaret

For some reason, the site is in a foreign language and I need it to be in English.

Jullie Herman 10 år siden • opdateret af Aleksandr 9 år siden • 2

What do I need to do to change the format to English? I already downloaded it but I don't know how to change the language setting.



Svar
Aleksandr 9 år siden
Hi, what browser do you use?
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Fast

no puedo descargar este video aYUDA PLEASE https://www.youtube.com/watch?v=ptcE8fl0UTc

Jorge Alberto 9 år siden • opdateret af Aleksandr 9 år siden • 2
Svar
Aleksandr 9 år siden

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the
website SaveFrom.net?

0
Fast

Fb videos not downloading

Ankur Gupta 9 år siden • opdateret af Aleksandr 9 år siden • 2

There is no more a green arrow facing downwads standing to the top left of fb videos. can't download any videos from there.

Svar
Aleksandr 9 år siden

Hi. Thanks for contacting Savefrom.Net Support.

We can make our support more effective if you provide us information
about your browser and extension.

You can find out this information on this page:
http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

We will try to fix the problem.



Kundesupport af UserEcho