Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
-1
Under review

the site no longer works

prashant 6 years ago updated by Aleksandr 6 years ago 1

I can't download videos. I'm using firefox esr on kali linux 2016.2. The plugin is really useless. It never worked. You really need to work on this site.

Answer
Aleksandr 6 years ago

Hello, Could you please send a few links you can't download. We will check it out.

For the better understanding it'll be great to see a screenshot with the error.

-1
Under review

video indirmiyor

Caner Kurban 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Merhaba, lütfen sorununuzu daha ayrıntılı olarak tanımlayın.

-1
Under review

repeat

fattahi_lj 6 years ago updated by Aleksandr 6 years ago 1

thanks for helping but why it repeats downloading firs file instade of that one we need

Ex: I  want to download afghanstar episode 7 but episode 1 get start to downlod

Answer
Aleksandr 6 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Under review

No music download on the www.ok.ru

walkais 6 years ago updated by Aleksandr 6 years ago 1

No music download on the www.ok.ru (Opera browser)

Answer
Aleksandr 6 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

-1
Under review

It just plays the video just damn fix it it annoys everyone

TechMessage 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Answer
Aleksandr 7 years ago

Hello, Could you please send a few links you can't download. We will check it out.

Please send a screenshot of the error.

-1
Answered

Cant download

Ashleigh McKown 7 years ago updated by Aleksandr 7 years ago 2

WHY WILL IT NOT LET ME DOWNLOAD DIXIE CHICKS!!!!!!!! its the only artist ive encountered that wont allow me to save 

Answer
Aleksandr 7 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

-1
Fixed

Facebook download doesn't work

AciMarina 7 years ago updated by Aleksandr 7 years ago 2

  • Browser: Firefox 50.0 Windows 10
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Extension: ff 6.20

Answer
Aleksandr 7 years ago

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.95:

http://en.savefrom.net/user.php#helper_install

-1
Answered

remove tracker bloody hell

sahil_activist 7 years ago updated by Aleksandr 7 years ago 8

snooping your data on every site shame on

Answer
Aleksandr 7 years ago

Hello, we are not watching.

-1
Answered

unable to download from vk.com

Jitu Roy 7 years ago updated by Aleksandr 7 years ago 2

https://vk.com/videos353558043?section=all&z=video353558043_456239896%2Fpl_353558043_-2


previously i was able to download from the download button but now it shows no links available

Answer
Aleksandr 7 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.