Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Respuestas

You need to create an app for smartphone now!

dvd_mega hace 8 años actualizado por Aleksandr hace 8 años 2
Respuesta
Aleksandr hace 8 años

Hello. What is your Operating System?

0
Respuestas

I wish to select start and stop time, format and resolution for download file, and download from any site.

Harley Borgais hace 8 años actualizado por Aleksandr hace 8 años 2

I want to be able to download any video with audio from any page, so it takes the raw info from the buffer on the server and manages the raw data there, so I can set the start and stop time to put in the downloaded file, as well as select the format and resolution for the downloaded file. A very basic video editor that only selects those things, and maybe repairs the audio and video synchronization would be nice (For the ones that are off).

Respuesta
Aleksandr hace 8 años

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Respuestas

I am not able to download images from Instagram?

himanshukachhela007 hace 8 años actualizado por Aleksandr hace 8 años 2

The downloading symbol for images is not coming.

Respuesta
Aleksandr hace 8 años

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

0
Solucionado

when i download t get a split screen result i want full screen

jamesandmarilyn hace 8 años actualizado por Aleksandr hace 8 años 3

why am i getting a split sreen result when downloading and how do i fix it?

Respuesta
Aleksandr hace 8 años

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send a link to a video that you downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Respuestas

.flv

Phillip hace 8 años actualizado por Aleksandr hace 8 años 4

Why have .flv link disappeared ? Is this downloader or youtube ? Always used to use this format fine

Respuesta
Aleksandr hace 8 años

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Send links to videos where there flv format.

0
Solucionado

It mostly shows No Links are found

suhailkhan ammu 3 hace 8 años actualizado por Aleksandr hace 8 años 2
Respuesta
Aleksandr hace 8 años

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Solucionado

Browser: Safari 9.1.1; Extension: 6.4; Link: https://www.youtube.com/watch?v=KMEIhYafeyI

rfought001@neb rr com hace 8 años actualizado por Aleksandr hace 8 años 2

Yesterday download possible, today not possible.

Respuesta
Aleksandr hace 8 años

Hello, Reinstall the extension after an older version is uninstalled:

https://download.sf-helper.com/safari/helper_last.safariextz?ts=1467639832466

0
Respuestas

no sound on videos

Matilda Woodhouse hace 8 años actualizado por Aleksandr hace 8 años 2

The videos have no sound. They always worked fine. I use the site as I have Chromebook and the helper doesn't work on it

Respuesta
Aleksandr hace 8 años

Hello,

send a link to a video that you downloaded without sound.

In what capacity do you download?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Respuestas

No space left?

Aiden Wheeler hace 8 años actualizado por Aleksandr hace 8 años 4

It says I dont have any space left on my disk when I have 108 GB left? what do I do?

Respuesta
Aleksandr hace 8 años

Hello, Please, let us know what is the name of the program you are using for downloading videos?

0
Respuestas

00dc3af59e3612

john hace 8 años actualizado por Aleksandr hace 8 años 2

Why does not show the name of the song ?

00dc3af59e3612.mp3

Respuesta
Aleksandr hace 8 años

Hello, you're likely to use Google Chrome.

Visit Tampermonkey settings, including mode settings "Advanced"
click Downloads BETA, on Download Mode: browser api

Reload this TM should work.