Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Fixed

Problemas con el Boton verde de "Descargar"

Mauro 9 years ago • updated by Aleksandr 8 years ago • 2

Hola, no descarga desde el boton directo... dice: "No se puede obtener tamaño del archivo" pero si copio el link y lo pego a su pagina como lo hacia antes, si descarga. En pocas palabras hay problemas con el boton que se instala para descargar.

Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Answered

Can you please the Filehoster: Netupload.de in your list to include savefrom.net. Lieben Thanks in advance

Marc 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

Answer
Aleksandr 8 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

Answer
Aleksandr 8 years ago

Hello, we provide links to the files that are on the website Youtube.

The quality we are not as not affected.

0
Answered

NO ACEPTA CUANDO LE DOY EN ACTUALIZAR ENLACES, SOLO SE CIERRA LA VENTANA.

Amador Moises Villanueva Linar 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Answered

no me deja descargar videos de youtube

agustinacrudeli 9 years ago • updated by Aleksandr 8 years ago • 3
Answer
Aleksandr 8 years ago

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fixed

I can't download video from facebook

Yafet JC 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.

It all can be found here: http://en.savefrom.net/user.php?info=1

0
Fixed

enlaces no encontrados de facebook :(

hakon 9 years ago • updated by Aleksandr 8 years ago • 2
Answer
Aleksandr 8 years ago

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.

Best, SaveFrom.net Team

0
Fixed

Links not found on Facebook

Fer Vergara 9 years ago • updated by Aleksandr 8 years ago • 2

Image 1078

https://www.facebook.com/SeiyaDeSagitarioo/videos/974798169283829/

windows 8.1

google Chrome Versión 51.0.2704.103 m

helper Versión 6.35


Answer
Aleksandr 8 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Fixed

NAO CONSIGO BAIXAR DO FACEBOOK

Daniel Moura 9 years ago • updated by Aleksandr 8 years ago • 2

NAO CONSIGO

Answer
Aleksandr 8 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.



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