Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Answered

VK Downloading File Name (for Mac OS this time)

arayasg 8 years ago updated by Aleksandr 8 years ago 8

When I download video file from VK, I don't have the file name, just random number and letters.
("5571e40407.720.mp4" for example)

As there are hundred of files downloaded, it would better if this problem can be fixed so I don't have to waste time renaming all the files manually again.


My SaveFrom.net and Browser version:

  • Browser: Chrome 53.0.2785.116 (64 Bits) Mac OS 10.11.6 El Capitan
  • Extension: Chameleon 1.7.9 / SaveFrom.net Helper 6.65

It would be appreciate if you can help me fix this :) Thanks!

Answer
Aleksandr 8 years ago

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70

The information how to install the extension to Google Chrome browser

can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

0
Answered

Microsoft Edge should be added as supported now (userscript method)

enigmaxg2 8 years ago updated by Aleksandr 7 years ago 2

Since TamperMonkey (userscript manager) is now available for Edge, Savefrom page shouldn't show the "Unfortunately, your browser does not support Savefrom.net Helper." anymore but offer the userscript option instead.

I have tried it by copying the script address from other browser, installing it and yeah, IT WORKS (I've downloaded a couple videos with it).

Answer
Aleksandr 7 years ago

Hello, thank you for contacting us.

In the future we will add this to the list of supported browser.

0
Answered

youtube video conversion to mp3 not completing and downloading in bytes/sec

Rupam Das 8 years ago updated by Aleksandr 7 years ago 2

youtube conversion to mp3 is slow in bytes per second ... on 10 mbps connection

Answer
Aleksandr 7 years ago

Hello, Any website or extension don’t effect on download speed.

0
Answered

Get downloading link in bulk

diep nguyen 8 years ago updated by Aleksandr 7 years ago 8

Hi,


I want to dowload in bulk. but the web olny allow to put 1 link. how i can put many link to get in bulk.

Answer
Aleksandr 7 years ago

Hello, Savefrom.Net extension downloads from Youtube playlist.

What and where do you want to download describe in more detail.

0
Answered

g710

أنإقة أخلاقي 8 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Hello, please give us more details.

Answer
Aleksandr 7 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Answered

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Zakria Mohamed 8 years ago updated by Aleksandr 7 years ago 2

مشاهدة Charlie and the Chocolate Factory اون لاين
Answer
Aleksandr 7 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

0
Answered

marca error

janeth_bmr 8 years ago updated by Aleksandr 7 years ago 2

marca herror al dar click

Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Answered

https://www.ssyoutube.com refused to connect

SDUN 8 years ago updated by Aleksandr 7 years ago 14

Whenever using 'ssyoutube.com', I'm receiving a message that says the site can't be reached. There is a 'ERR_CONNECTION_REFUSED' message at the bottom of the message.

Answer
Aleksandr 7 years ago

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

In which country are you?

Answer
Aleksandr 7 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Update extension for current software version 6.60