1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

VK Downloading File Name (for Mac OS this time)
When I download video file from VK, I don't have the file name, just random number and letters.
("5571e40407.720.mp4" for example)
As there are hundred of files downloaded, it would better if this problem can be fixed so I don't have to waste time renaming all the files manually again.
My SaveFrom.net and Browser version:
- Browser: Chrome 53.0.2785.116 (64 Bits) Mac OS 10.11.6 El Capitan
- Extension: Chameleon 1.7.9 / SaveFrom.net Helper 6.65
It would be appreciate if you can help me fix this :) Thanks!

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.70
The information how to install the extension to Google Chrome browser
can be found here: http://en.savefrom.net/faq.php#ext_inst_chrome

Microsoft Edge should be added as supported now (userscript method)
Since TamperMonkey (userscript manager) is now available for Edge, Savefrom page shouldn't show the "Unfortunately, your browser does not support Savefrom.net Helper." anymore but offer the userscript option instead.
I have tried it by copying the script address from other browser, installing it and yeah, IT WORKS (I've downloaded a couple videos with it).

Hello, thank you for contacting us.
In the future we will add this to the list of supported browser.

youtube video conversion to mp3 not completing and downloading in bytes/sec
youtube conversion to mp3 is slow in bytes per second ... on 10 mbps connection

Get downloading link in bulk
Hi,
I want to dowload in bulk. but the web olny allow to put 1 link. how i can put many link to get in bulk.

Hello, Savefrom.Net extension downloads from Youtube playlist.
What and where do you want to download describe in more detail.

Browser: Chrome 52.0.2743 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36 Extension: userjs-chrome 6.60.2 Pornohub.su
Not downloadable from pornohub.su

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

http://www.cimastar.com/online/1141/مشاهدة_فيلم_Charlie_and_the_Chocolate_Factory_مترجم_اون_لاين.html

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

https://www.ssyoutube.com refused to connect
Whenever using 'ssyoutube.com', I'm receiving a message that says the site can't be reached. There is a 'ERR_CONNECTION_REFUSED' message at the bottom of the message.

Hello, Could you please send a few links you can't download. We will check it out.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
In which country are you?

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Update extension for current software version 6.60
Kundesupport af UserEcho