1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
I cannot download videos using ss in laptop while it working in mobile
Savefrom feature to place ss before youtube is not working since today on laptops while it working fine on mobiles
After last update, ssyoutube stopped working!
When i wanna download video from ssyoutube it said Error: URL not specified. So now I need to go back andpaste it manually.
Hello, Could you please send a few links you can't download. We will check it out.
In which country are you?
Expansion Savefrom.Net Factory settings do you have?
Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
In order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Здравствуйте, ошибка исправлена, версия расширения с исправлением 6,55
Обновите или переустановите расширение с нашего сайта: http://ru.savefrom.net/user.php
Hello, Please, let us know what is the name of the program you are using for downloading videos?
when I click download in youtube this is how Firefox tells me as the whole youtube page disappears- Firefox doesn't know how to open this address, because one of the following protocols (ummy) isn't associated with any program or is not allowed in this co
Please help me with the above issue- Firefox says this just after I Click the save from Net download button in Youtube but recently I have been using it without any complications.
Firefox doesn't know how to open this address, because one of the following protocols (ummy) isn't associated with any program or is not allowed in this context.
You might need to install other software to open this address.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
No puedo descargar videos con Savefrom.net
Doy a la flecha verde de los vídeos pero no se descargan
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
your old version( before 20/07/2016) good but new is not working on dailymotion .
easy to downloaf savefrom helper but your new version not working on daily motion . it say no links for every times .
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Servicio de atención al cliente por UserEcho
