1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
the video stop downloading and telling me that the server was the problem
It says that the video cannot be download because the unable server.After trying to resume or turn off and on my wifi it's just cannot,and i seem cannot tell why...
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
i want to download a youtube video but it cant.. and i was download and add the savefrom.net helper -_-
Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !
Warning
When I try to instal your software, I get a warning message which says" This site can read and alter info on your Mac and steal credit card info." Is that correct
Hello, there is not.
We do not distribute malware.
Sometimes antiviruses detect a virus where it doesn't really exist. No worries.
No me funciona para descargar directamente mp3
No me funciona para descargar directamente mp3, descarga otro archivo comprimido que nada tiene que hacer...esto de youtube.com
Hello, In order to download MP3 from YouTube you need to instal our free Ummy Video Downloader. This useful tool will help you download
both HD and MP3 from YouTube: http://videodownloader.ummy.net
Can I donate?
Hey, guys! LOVE your service, and use it all the time. Thank you so much! Is there a way I can donate to help offset your costs, or do you have a more efficient means?
Hello. There is no donation needed — your "Thank you" is quite enough.
just plays video will download
sometimes the video will not download and just automatically plays video what is the point of this when i can watch the video on youtube i wanna save the video for later dipshit
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 6.85: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Steve Jobs dead and Apple ready to follow his way...
I was watching CNN and MSNBC when your Update popped-up on Nov 5th. After I have installed update I cannot watch http://www.livenewschat.eu/top/ it says "Connecting to stream arbitration server…" and stays like that forever! Steve Jobs dead!
Customer support service by UserEcho
