Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fast

I can't insert links from Samsung browser

ferdinandschober20 8 år siden opdateret af Aleksandr 7 år siden 2

When trying to paste links in the Samsung mobile Browser it won't work

I need to go to the clipboand and select the copied link

Svar
Aleksandr 7 år siden

Hello, There are two ways to install the extension onto Android.
1. Install mobile Mozilla Firefox: https://play.google.com/store/apps/details?id=org.mozilla.firefox
Then install the SaveFrom.net helper extension from our website: http://en.savefrom.net
2. Install mobile browser Yandex Browser: https://play.google.com/store/apps/details?id=com.yandex.browser.alpha
Then the SaveFrom.net Helper extension from the Opera Store:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
What's more, there is the application for Android to download videos from YouTube:

http://sf-apps.com/android/SaveFromNet.apk

0
Besvaret

Failed - Forbidden error when downloading YouTube videos

videografias 8 år siden opdateret af Aleksandr 7 år siden 7

Failed - Forbidden error when downloading YouTube videos

Browser: Firefox 49.0 Windows 7
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.70

Svar
Aleksandr 7 år siden

Hello, Reinstall the extension after an older version is uninstalled. The current version is 6.75:

http://en.savefrom.net/user.php#helper_install

0
Besvaret

Es posible editar el enlace para la descarga del archivo y como puedo editar el nombre del archivo antes de descargar

will 8 år siden opdateret af Aleksandr 7 år siden 2

Es importante poder editar con que nombre el archivo sera descargado e indicar en que direccion se almacenara

Svar
Aleksandr 7 år siden

Hello, download takes place directly by the browser.

Folder for download, you can change the browser settings.

File name can not be changed before downloading.

0
Fast

no se puede desacargar videos de la pagina daylimotion.

rommel2729 8 år siden opdateret af Aleksandr 7 år siden 2

solo me dejo bajar 4 videos y ahora me sale enlace no encontrado con chrome y firefox,ya actualiose y nada.

Svar
Aleksandr 7 år siden

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Besvaret

It doesn't work. Simple as that.

mdc 8 år siden opdateret af Aleksandr 7 år siden 2

It doesn't work at all.

Svar
Aleksandr 7 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

0
Fast

no puedo descargar nada

shunelescuela 8 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

Svar
Aleksandr 7 år siden

Hello, We need some more details to be able to solve this issue.
Can you please send the information about your browser and current extension.
It all can be found here: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.

0
Besvaret

Fake Fake Site or prision

khan22 8 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, please give us more details.

0
Besvaret

safari 10

Frederick Malouf 8 år siden opdateret af Aleksandr 7 år siden 2

Does the extension work in Safari 10?

Svar
Aleksandr 7 år siden

Hello, and you have an extension does not work on Safari 10?

0
Ikke en bug

can't downloadhttps://youtu.be/VXEkoXgb4bI

chandra rayon 8 år siden opdateret af Aleksandr 7 år siden 2
Svar
Aleksandr 7 år siden

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Kundesupport af UserEcho