Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Fixed

error ffmpeg

Jose Garcia 7 years ago updated by Aleksandr 7 years ago 5

Hola, cuando se descarga un archivo es en fomato ffmpeg que luego da error al abrir.


Me puede ayudar alguien


Answer
Aleksandr 7 years ago

Hello, thank you for contacting support in Savefrom.Net

This bug is known to us, we will try to fix in the nearby future.

0
Answered

i can not unistall this app

bboynemesis100 7 years ago updated by Aleksandr 7 years ago 2

please help me in unistal this app


Answer
Aleksandr 7 years ago

Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?

Thanks. Your answer will help us to become better!

Answer
Aleksandr 7 years ago

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Answered

It could be better if you support hotstar.com and voot.com

visalini225 7 years ago updated by Aleksandr 7 years ago 2

It could be better if you support hotstar.com and voot.com



Answer
Aleksandr 7 years ago

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Video Downloader Pro is a magic tool helping you download any media content from any website all over the Net.

Possibly, it will download from the website you want.

0
Answered

unable to download hd videos from youtube

shayon 7 years ago updated by Aleksandr 7 years ago 2

from youtube

Answer
Aleksandr 7 years ago

Hello, in what format, and as you download a video?

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Answered

It always make stop the Chrome

burjubusra 7 years ago updated by Aleksandr 7 years ago 4
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Fixed

unable to download hd videos (ffmpeg error)

Aman Dinesh 7 years ago updated by Aleksandr 7 years ago 2
Answer
Aleksandr 7 years ago

Hi. We'll try to fix it ASAP.

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a screenshot of your open browser.

0
Fixed

https://www.youtube.com/watch?v=0sYetTqSWoI

atural1 7 years ago updated by Aleksandr 7 years ago 2

не скачивает

Answer
Aleksandr 7 years ago

Здравствуйте, для более эффективной помощи нам нужна следующая информация.
Подскажите название и версии браузера, а так же версию расширения, данную информацию можно узнать пройдя по ссылке:

http://ru.savefrom.net/user.php?info=1

Вы скачиваете видео расширением или через сайт Savefrom.Net?

0
Answered

por que no me deja descargar videos en calidad MP4 1080

luiscatalan174 7 years ago updated by Aleksandr 7 years ago 2

quisiera saber ese error mi computadora es windows 10 y no se por que me sale error a la hora de descargar videos en MP41080

Answer
Aleksandr 7 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !