1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Cannot download a single video in Vk.com Oct 28 2016
Im using an apple computer, google chrome extension
Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install
Thank you for using extension Savefrom.Net
AYoutube downloading is not working
Iam using opera 41.0.2353.46 versoin
Save from net 6.76 version
When i am downloading any youtube video in 360p mp4 format instead of downloading it, Link opens in browser and starting playing the same video
Please fix it , having problem from two days
Reinstall the extension after an older version is uninstalled:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install
Thank you for using extension Savefrom.Net
cannot display the progress of ongoing downloads
cannot display the progress of ongoing downloads
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
redirect to google
windows 10 Mozilla Firefox 49.0.2
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
Extension: ff-sf 6.75
Trying to download Hang On Sloopy ~
and get redirected here when I click the download button:
https://r2---sn-hjnoxu-txbe.googlevideo.com/videoplayback?mm=31&ip=72.172.113.241&mn=sn-hjnoxu-txbe&sparams=clen%2Cdur%2Cei%2Cgcr%2Cgir%2Cid%2Cinitcwndbps%2Cip%2Cipbits%2Citag%2Clmt%2Cmime%2Cmm%2Cmn%2Cms%2Cmv%2Cpl%2Cratebypass%2Crequiressl%2Csource%2Cupn%...
This happens on some but not all YouTube videos. Thanks for any help you can offer.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
https://www.youtube.com/watch?v=65efkgzoA0s cannot download
This is a Beach Boys song "Heroes & Villains" apparently posted by a regular user (not Vevo, Warner or Rhino or other official channel). The video can't download. It opens a new window and restart the song playing instead of downloading it when I click on the download button.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
Customer support service by UserEcho
