Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Answered

Studio Bodyrock

Studio Bodyrock 7 years ago • updated by Aleksandr 7 years ago • 2

Physical Fitness Program

Answer
Aleksandr 7 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

Answer
Aleksandr 7 years ago

Hello, Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Could you please send a few links you can't download. We will check it out.

0
Answered

Facebook Downloads Restart Everytime connection goes off.

Ken 7 years ago • updated by Aleksandr 7 years ago • 2

Please when trying to download Facebook videos why do they have to re-start again when the connection terminates? When am downloading a movie with most third parties it starts off where it had reached, it doesn't re-start. its costing me lots of cellular data bundles. Very expensive in Africa

Answer
Aleksandr 7 years ago

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.

Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

0
Answered

mi pagina dice datos de conexion incorrecto por favor ayuda

azelni 7 years ago • updated by Aleksandr 7 years ago • 2
Answer
Aleksandr 7 years ago

Hello, please give us more details.

0
Answered

I had dowloaded a 360 video, Its in six splited frame now how can i play on y pc

Raj Yamgar 7 years ago • updated by Aleksandr 7 years ago • 2

can you suggest some player which can stitch it and play on pc

Answer
Aleksandr 7 years ago

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Send screenshots.

Thanks.

0
Fixed

Browser: Chrome 54.0.2840 Windows 8.1 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840 .99 Safari/537.36 Extension: userjs-chrome 6.86.2 videos are naming videoplaback instaed of real name

deepeshbansalkota 7 years ago • updated by Aleksandr 7 years ago • 5

Browser: Chrome 54.0.2840 Windows 8.1 Extension: userjs-chrome 6.86.2

When i am downloading any video from the youtube with savefrom extension,it puts default name videoplaback instedb of its real name thats not good.

Any Solution?



Answer
Aleksandr 7 years ago

Hello, in what capacity you are downloading videos?

Send links to videos that you have downloaded in this capacity.

Answer
Aleksandr 7 years ago

Hello, please describe in more detail that you happened.

What exactly do you have installed and what happened to your computer?

0
Answered

iPad?

Bob Collins 7 years ago • updated by Aleksandr 7 years ago • 2

how do I use your service with my iPad

Answer
Aleksandr 7 years ago

Hello, you mean the site Savefrom.Net?

As the name of the site from which you want to download?

0
Not a bug

Vk Download Speed

Arifpw 7 years ago • updated by Aleksandr 7 years ago • 2

I updated my Mac to Sierra and also updated my SaveFrom Safari helper to 6.85. I've been seeing horrible download speeds ever since. For a 1 GB video, the download time is ever changing going up to 1 day or 16 hours if I'm lucky. I troubleshoot my Mac Sierra wifi problem and it didn't solve anything. It's still able to download a 1 GB video from Youtube though. Do you think this is Vk's fault?

Answer
Aleksandr 7 years ago

Hello, we, and our expansion has nothing to do with the download speed.

0
Fixed

No YouTube Audio File Name

hatahetahmad 7 years ago • updated by Aleksandr 7 years ago • 2

This is a great add-in to chrome but when i click "Download Playlist" it's give all the link I want but without file name in "YouTube Links"

Answer
Aleksandr 7 years ago

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Please give us more details.



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