Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

O deixa'ns un missatge privat

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Fixed

The savefromnet link is not working again on both Chrome and Firefox facebook page

fa 8 anys • updated by fa 8 anys • 22

The savefromnet link is not working again on both Chrome and Firefox facebook pages. I am running the latest version and reinstalled, but yet the problem persists

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Answer

fa 8 anys

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Could you please send a few links you can't download. We will check it out.

Respost

how do i uninstall save from.net from my computer

fa 8 anys • updated by fa 8 anys • 2

Vote

Answer

fa 8 anys

Hello, I need to know a name of your browser in order to help you with uninstalling.
Could you possibly help us and let us know what is the reason
you want to uninstall the extension from your computer?
Doesn’t it support your needs or you just didn’t like the extension itself?

Thanks. Your answer will help us to become better!

Respost

why lately i can not download video of MP4 360? But MP4 720,yes?

fa 8 anys • updated by fa 8 anys • 2

I can not download video in MP4 360 and every time that i try, this web page comes out.

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Answer

fa 8 anys

Hello, Could you please send a few links you can't download. We will check it out.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Respost

exclamation

fa 8 anys • updated by fa 8 anys • 2

There is a small exclamation mark where it is supposed to show the quality of the video to be downloaded; just after the green button, on the drop down

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Answer

fa 8 anys

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

As the name of the site from which you download?

Could you please send a few links you can't download. We will check it out.

Fixed

"no links were foud" it shows every time i try to download something

fa 8 anys • updated by fa 8 anys • 2

help

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Answer

fa 8 anys

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?

Thank you for contacting Savefrom.Net support !

Respost

the file can not pause

fa 8 anys • updated by fa 8 anys • 2

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Answer

fa 8 anys

Hello, please give us more details.

Fixed

no me descarga mas vieos

fa 8 anys • updated by fa 8 anys • 2

Vote

Answer

fa 8 anys

Thank you for contacting Savefrom.Net support !

Respost

It displays video as "videoplayback"

fa 8 anys • updated by fa 8 anys • 2

hiiiii

When i download any video it saves in the name of videoplayback insted of its original name...

what can i do....

Vote

Answer

fa 8 anys

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Just send a couple of references to the video that is downloaded in your format "videoplayback".