Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Beantwortet

porque actualizar enlaces, descargar archivos descargar lista de audio i de imagenes no esta activado en SaveFrom desde que he vajado las actualizaciones de windows

mllorens_ vor 8 Jahren • aktualisiert von Aleksandr vor 8 Jahren • 3

Browser: Chrome 54.0.2840 Windows 10 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36 Extension: chameleon 6.85

Antwort
Aleksandr vor 8 Jahren

Hello, It’s not really clear why you are contacting us.

Could do possibly give me come more details?

Thanks.

0
Beantwortet

no se activa casilla para descarga musica

rafaelfp78 vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, please give us more details.

0
Beantwortet

no puedo descargar musica

efrain baez vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

no puedo descargar musica

Antwort
Aleksandr vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Beantwortet

the video stop downloading and telling me that the server was the problem

fendi67 vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

It says that the video cannot be download because the unable server.After trying to resume or turn off and on my wifi it's just cannot,and i seem cannot tell why...

Antwort
Aleksandr vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Fixed

i want to download a youtube video but it cant.. and i was download and add the savefrom.net helper -_-

fahmiizzaim90 vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2
Antwort
Aleksandr vor 7 Jahren

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1,
copy the details that you see and send them back to us.

Please also send us some video links that you can’t download.

Thank you for contacting Savefrom.Net support !

0
Beantwortet

Warning

Yesh Kaushal vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

When I try to instal your software, I get a warning message which says" This site can read and alter info on your Mac and steal credit card info." Is that correct

Antwort
Aleksandr vor 7 Jahren

Hello, there is not.

We do not distribute malware.

Sometimes antiviruses detect a virus where it doesn't really exist. No worries.

0
Beantwortet

No me funciona para descargar directamente mp3

jyanav vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

No me funciona para descargar directamente mp3, descarga otro archivo comprimido que nada tiene que hacer...esto de youtube.com

Antwort
Aleksandr vor 7 Jahren

Hello, In order to download MP3 from YouTube you need to instal our free Ummy Video Downloader. This useful tool will help you download

both HD and MP3 from YouTube: http://videodownloader.ummy.net

0
Danke

Can I donate?

suicism vor 8 Jahren • aktualisiert von Daringbaaz Aashiq vor 8 Jahren • 2

Hey, guys! LOVE your service, and use it all the time. Thank you so much! Is there a way I can donate to help offset your costs, or do you have a more efficient means?

Antwort
Aleksandr vor 8 Jahren

Hello. There is no donation needed — your "Thank you" is quite enough.

0
Fixed

just plays video will download

Pasquale Oberland vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 2

sometimes the video will not download and just automatically plays video what is the point of this when i can watch the video on youtube i wanna save the video for later dipshit

Antwort
Aleksandr vor 7 Jahren

Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 6.85: http://en.savefrom.net/user.php#helper_install

Thank you for using Savefrom.Net browser extension

0
Beantwortet

nao estou conseguindo ver aonde eu baixo videos

Cicera Santos vor 8 Jahren • aktualisiert von Aleksandr vor 7 Jahren • 3
Antwort
Aleksandr vor 7 Jahren

Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1

Please, send us links for files, which can't be downloaded.



Customer support service by UserEcho