Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

Kindly stop posting vulgur and cheap nude ads/

iqra 6363 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, please give us more details.

Send screenshots of these ads.

0
Under review

Firefox is not letting savefromnet work

Mr Paulie Fenners76 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

Starting in Firefox version 57, only extensions built using WebExtensions APIs will work.

Antwoord
Aleksandr 5 jaar geleden

Hello, we deal with this problem.

0
Under review

다운로드 후 실행이 되질 않습니다~~ 고객센터 전화번호가 몇번인지 알려 주시면 감사하겠습니다~~

박해산 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello. English please.

0
Under review

the firefox unsigned addons error

diamond killer 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

the firefox just make new rule by adding the unsigned addons. can you plz fix this??????

Antwoord
Aleksandr 5 jaar geleden

Hi. We'll try to fix it ASAP.

0
Under review

https://www.dailymotion.com/video/x2zhn34?playlist=x5quiu

mash pawlitschko5 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1

no download   from dailymotion

Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

I can not download multimedia from UNACEDMY website

Prince Singh 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 2

Unacedmy is an educational website and it upload lectures videos. I want them to watch offline but There isn't any ICON button to download.

Antwoord
Aleksandr 5 jaar geleden

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
Under review

one minute i am allowed to download and the next file from the same link ggeets denied. What´s going on????

jcebre34 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Masha and the bear

Sulaiman 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Hello, please give us more details.

0
Under review

не можна вже качать з вк перевірте

KaLyan 5 jaar geleden • bijgewerkt door Aleksandr 5 jaar geleden • 1
Antwoord
Aleksandr 5 jaar geleden

Здравствуйте, каким браузером вы пользуетесь?

Antwoord
Aleksandr 5 jaar geleden

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.



Customer support service by UserEcho