Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

only downloaded a couple of vids then it stoped???

maram 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

For the better understanding it'll be great to see a screenshot with the error.

0
Under review

no download

mash pawlitschko5 5 years ago • updated by Aleksandr 5 years ago • 1

Image 4355

Answer
Aleksandr 5 years ago

Hello, please give us more details.

0
Under review

Why u fool doing like this how we can download the serial episode😭

Johnsly 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

0
Under review

Why i can't download this link https://www.dailymotion.com/video/x32ifwc

vekkialli 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Thanks

best extension ever

ajhfdjf 5 years ago • updated by Aleksandr 5 years ago • 2
Answer
Aleksandr 5 years ago

Thank you for using our extension SaveFrom.net Helper

0
Under review

e desagradavel aparecer em 2 pagina sites ordinarios

Leonor Botas 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

0
Under review

I can load the video, but without sub titles. https://vimeo.com/204503705

Marie-Gilles 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, our products do not download sub-titles from Vimeo.

0
Answered

Where is the 3gp download option?

Allen_123 5 years ago • updated by Aleksandr 5 years ago • 2

First of all i wanna say thanks to Savefrom.net . It is the best youtube downloader i've ever used ! But recently I cant find the 3gp quality downloading option. Can we get it back please !!!

Answer
Aleksandr 5 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Under review

Cannot download dailymotion in server s06, s08, s09 and s10

Andy KW Tse 5 years ago • updated by Aleksandr 5 years ago • 1

Cannot download dailymotion files in server s06, s08, s09 and s10.savefrom.net.

Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

hbo go

zz1pya 5 years ago • updated by Aleksandr 5 years ago • 3

Dont work on hbo go website....

Answer
Aleksandr 5 years ago

Hello, please give us more details.



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