Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

How do I uninstall your program - I can't stand the pop-ups?

tvescio 5 years ago • updated by Aleksandr 5 years ago • 3
Answer
Aleksandr 5 years ago

Hello, send screenshots of pop-ups.

What is the name of your browser?

Answer
Aleksandr 5 years ago

Здравствуйте, для браузера Opera расширение с исправлением находится у модераторов на проверке.

0
Under review

Please add an tab to see how much downloading is completed

Jenny 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, downloads browser. How is the download you can see in the browser downloads.

0
Under review

Dailymotion download links very unreliable. Please investigate.

warreninstantproperty 5 years ago • updated by Aleksandr 5 years ago • 1

Have to keep processing the same Dailymotion video link dozens of times before it maybe works. Please can you investigate and make this as great as it used to be>

Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

It is not downloading videos anymore! I wonder why?!

ram99995 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Failed to make the request. Please try again) help pls

Triston 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please, send us more details regarding the problem.

0
Under review

descarga solo va 100 kb/s ? antes iba mas rápido

Erick Scott 5 years ago • updated by Aleksandr 5 years ago • 1

cuando me instale la extension, las descargas me iban normal, a 900 kb/s pero ahora solo me va al rededor de 100 o 200 kb/s , y cuando descargo de otras fuentes, mi descarga me va normal a 1mb/s , no entiendo por que pasa esto, al principio me iba rapido pero ahora ya no.

Answer
Aleksandr 5 years ago

Hello, we and our services do not affect the download speed.

0
Under review

NOTHING will download. "No links were found" comes up on EVERYTHING.

petkussue 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!

0
Under review

it is not downloading

gerraldkaila 5 years ago • updated by Aleksandr 5 years ago • 1
Answer
Aleksandr 5 years ago

Hello, please give us more details.

Answer
Aleksandr 5 years ago

Hello, It’s not really clear why you are contacting us. Could do possibly give me come more details?

For the better understanding it'll be great to see a screenshot with the error.



Customer support service by UserEcho