Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Under review

the firefox unsigned addons error

diamond killer 6 years ago updated by Aleksandr 6 years ago 1

the firefox just make new rule by adding the unsigned addons. can you plz fix this??????

Answer
Aleksandr 6 years ago

Hi. We'll try to fix it ASAP.

0
Under review

https://www.dailymotion.com/video/x2zhn34?playlist=x5quiu

mash pawlitschko5 6 years ago updated by Aleksandr 6 years ago 1

no download   from dailymotion

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

I can not download multimedia from UNACEDMY website

Prince Singh 6 years ago updated by Aleksandr 6 years ago 2

Unacedmy is an educational website and it upload lectures videos. I want them to watch offline but There isn't any ICON button to download.

Answer
Aleksandr 6 years ago

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
Under review

one minute i am allowed to download and the next file from the same link ggeets denied. What´s going on????

jcebre34 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could
you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Masha and the bear

Sulaiman 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Hello, please give us more details.

0
Under review

не можна вже качать з вк перевірте

KaLyan 6 years ago updated by Aleksandr 6 years ago 1
Answer
Aleksandr 6 years ago

Здравствуйте, каким браузером вы пользуетесь?

Answer
Aleksandr 6 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Answered

plz sir aid Download 3gp Formate

chottu 6 years ago updated by Aleksandr 6 years ago 2
Answer
Aleksandr 6 years ago

Hello, it's not our fault that youtube decided to get rid of 3gp . There is nothing we can do about it.

0
Fixed

2019 больше не работает расширение для скачивания аудиозаписей во вконтакте

dablplaymusic 6 years ago updated by Aleksandr 6 years ago 6

Image 4302

скачивает 30 сек файл в котором реклама оффициального приложения вк

Answer
Aleksandr 6 years ago

Здравствуйте, каким браузером вы пользуетесь?

0
Under review

How do you download the videos on iOS

Hey 6 years ago updated by Aleksandr 6 years ago 1

 How do you download the videos on iOS 


Answer
Aleksandr 6 years ago

Hello, the link from the Youtube site should be inserted into the program field and click the download button.