1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

I want a new service
I would like to suggest the service Vimonio as I miss a download function on this website
URL: www.vimonio.be
p.s excuse my bad English

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

Firefox is not letting savefromnet work
Starting in Firefox version 57, only extensions built using WebExtensions APIs will work.

the firefox unsigned addons error
the firefox just make new rule by adding the unsigned addons. can you plz fix this??????

https://www.dailymotion.com/video/x2zhn34?playlist=x5quiu
no download from dailymotion

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
For the better understanding it'll be great to see a screenshot with the error.

I can not download multimedia from UNACEDMY website
Unacedmy is an educational website and it upload lectures videos. I want them to watch offline but There isn't any ICON button to download.

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net
Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

one minute i am allowed to download and the next file from the same link ggeets denied. What´s going on????

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho