Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
Under review

Kindly stop posting vulgur and cheap nude ads/

iqra 6363 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

Send screenshots of these ads.

0
Under review

Firefox is not letting savefromnet work

Mr Paulie Fenners76 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

Starting in Firefox version 57, only extensions built using WebExtensions APIs will work.

Answer
Aleksandr 5 year бұрын

Hello, we deal with this problem.

0
Under review

다운로드 후 실행이 되질 않습니다~~ 고객센터 전화번호가 몇번인지 알려 주시면 감사하겠습니다~~

박해산 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello. English please.

0
Under review

the firefox unsigned addons error

diamond killer 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

the firefox just make new rule by adding the unsigned addons. can you plz fix this??????

Answer
Aleksandr 5 year бұрын

Hi. We'll try to fix it ASAP.

0
Under review

https://www.dailymotion.com/video/x2zhn34?playlist=x5quiu

mash pawlitschko5 5 year бұрын • updated by Aleksandr 5 year бұрын • 1

no download   from dailymotion

Answer
Aleksandr 5 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.

0
Not a bug

I can not download multimedia from UNACEDMY website

Prince Singh 5 year бұрын • updated by Aleksandr 5 year бұрын • 2

Unacedmy is an educational website and it upload lectures videos. I want them to watch offline but There isn't any ICON button to download.

Answer
Aleksandr 5 year бұрын

Hello, this site is not on the list of supported resources. The full list can be found here: http://en.savefrom.net

Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
Under review

one minute i am allowed to download and the next file from the same link ggeets denied. What´s going on????

jcebre34 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
Under review

Masha and the bear

Sulaiman 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Hello, please give us more details.

0
Under review

не можна вже качать з вк перевірте

KaLyan 5 year бұрын • updated by Aleksandr 5 year бұрын • 1
Answer
Aleksandr 5 year бұрын

Здравствуйте, каким браузером вы пользуетесь?

Answer
Aleksandr 5 year бұрын

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

For the better understanding it'll be great to see a screenshot with the error.



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