1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, send screenshots of pop-ups.
What is the name of your browser?
в ВК не возможно скачать музыку(пишет не удалось определить размер файла)браузер Opera
Здравствуйте, для браузера Opera расширение с исправлением находится у модераторов на проверке.
Hello, downloads browser. How is the download you can see in the browser downloads.
Dailymotion download links very unreliable. Please investigate.
Have to keep processing the same Dailymotion video link dozens of times before it maybe works. Please can you investigate and make this as great as it used to be>
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.
descarga solo va 100 kb/s ? antes iba mas rápido
cuando me instale la extension, las descargas me iban normal, a 900 kb/s pero ahora solo me va al rededor de 100 o 200 kb/s , y cuando descargo de otras fuentes, mi descarga me va normal a 1mb/s , no entiendo por que pasa esto, al principio me iba rapido pero ahora ya no.
Hello! Our help will be more effective, if you copy and send us info about your browser and the Savefrom.Net extension:
http://en.savefrom.net/user.php?info=1
We'd also need some links you can't download (to test them).
For the better understanding it'll be great to see a screenshot with the error.
We are waiting for your reply, and thank you for contacting us Savefrom.net Team!
Hello, It’s not really clear why you are contacting us. Could do possibly give me come more details?
For the better understanding it'll be great to see a screenshot with the error.
Customer support service by UserEcho
