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1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
  1. Forum: Savefrom(EN)
0
À l'étude

https://www.dailymotion.com/video/x79a41w por que no puedo descargar algunos videos en dailymotion

pedritochinito123 il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, thank you for contacting support in Savefrom.Net
This bug is known to us, we will try to fix in the nearby future.

0
À l'étude

Why can’t I download more than 2 dailymotion videos at the same time

saarahsadoona il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 7
Solution
Aleksandr il y a 5 ans

Hello, please, send us more details regarding the problem.

0
À l'étude

I cannot download videos from https://play.cadenaser.com/audio/001RD010000005511709/

Eugenio Silva il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
À l'étude

ITS NOT FREE & ITS NOT UNLIMITED! SCAM WARE! FALSE ADVERTISING!

whiskey_man il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, please, send us more details regarding the problem.

0
À l'étude

Browser: Chrome 74.0.3729 Windows User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36 Extension: userjs-chrome 8.24.2

wilson lam il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

outube link doesn't work anymore, it was all good before, no idea what's going on, I've just updated to 8.24 and refresh the webpage doesn't help neither 

Solution
Aleksandr il y a 5 ans

Hello, reinstall the extension:

https://en.savefrom.net/faq.php#ext_inst_chrome

Clean up cache and hooks in browser

0
À l'étude

Can you make xboxdvr.com links downloadable? Plz

Diego4jr il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
À l'étude

https://dai.ly/x6zeqi4 ": this link is not being download

Shareef Mughal il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, Please, use our extension Video Downloader Pro: http://videodownloaderpro.net
Possibly, it will download from the website you want.

0
À l'étude

Plz update your website b/c in two week no download will be going on

ali muhammed404 il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Solution
Aleksandr il y a 5 ans

Hello, please, send us more details regarding the problem.

0
À l'étude

Unable to download

ashu65119 as il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1
Youtube video

Please help. 

Unable to download the following link video.. 

Solution
Aleksandr il y a 5 ans

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

0
À l'étude

Can't download the video

fxinyi80 il y a 5 ans • mis à jour par Aleksandr il y a 5 ans • 1

Browser: Firefox 67.0 Windows

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:67.0) Gecko/20100101 Firefox/67.0

Extension: ff-sf 8.24

Links: https://www.dailymotion.com/video/k186A9D8glyq23tIS9m

Solution
Aleksandr il y a 5 ans

Hello, reinstall the extension before deleting the previous one:

http://download.sf-helper.com/mozilla/helper_last.html

Clean up cache and hooks in browser.



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