Savefrom(EN) / SaveFrom.net

Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

O deixa'ns un missatge privat

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Under review

Fire fox will not allow insalation of save from net

fa 6 anys • updated by fa 6 anys • 1

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fa 6 anys

Hello, from which site and where exactly do you install the extension? Send link.

For the better understanding it'll be great to see a screenshot with the error.

Under review

Why, i can't download this video?

fa 6 anys • updated by fa 6 anys • 1

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fa 6 anys

Hello, we’d like to help you, but we will need some info about your browser and the installed extension first.
Please, go here http://en.savefrom.net/user.php?info=1
Copy the details that you see and send them back to us.
Please also send us some video links that you can’t download.
Thank you for contacting Savefrom.Net support !

Under review

Прерывается Загрузка ВидеоФайлов на Ютубе

fa 6 anys • updated by fa 6 anys • 1

Перестало работать скачивание видео файлов. При нажатии на зелёную кнопку выбранный файл в белом фоном улетает в загрузку и тут же пишется "загрузка прервана"! Это как на Яндекс Браузере, так и в Опере.

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Answer

fa 6 anys

Здравствуйте, мы знаем об этом и делаем всё возможное что бы это исправить.

Under review

during downloading a playlist some vedios are missed

fa 6 anys • updated by fa 6 anys • 1

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fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

Send a link to the playlist and links to videos that you do not download in the playlist.

Under review

I can not download

fa 6 anys • updated by fa 6 anys • 1

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fa 6 anys

Hello, please, send us more details regarding the problem.

Under review

https://www.dailymotion.com/video/x5gyekj i cant download this file from

fa 6 anys • updated by fa 6 anys • 1

https://www.dailymotion.com/video/x5gyekj

i cant downliad from this site

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Answer

fa 6 anys

Hello, Yes, we are aware of this issue. And doing our best to fix it ASAP.
Thanks for using our resources.
Best, SaveFrom.net Team

Under review

neden hata veriyor indirmiyor

fa 6 anys • updated by fa 6 anys • 1

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fa 6 anys

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.