Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1

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Under review

Could not download some YouTube videos

5 years ago • updated by 5 years ago • 8

403 error after I clicked the download button.

the link is here: https://www.youtube.com/watch?v=BmFukQHrmmk

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Answer

5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
For the better understanding it'll be great to see a screenshot with the error.

Thanks

señor diector le comunico savefrom.net lo uso forma pesonal.......no para uso comercial gracias... muy buena la aplicacion gracias mil

5 years ago • updated by 5 years ago • 2

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Answer

5 years ago

Hi. Thanks for using our resources.

Under review

Can't seem to download music from VK

5 years ago • updated by 5 years ago • 3

I've been trying to download some tracks from VK but when i mouse over the download button, it tells me "Unable to get the file size. Please try again." After right-clicking on the download button and choosing "Save Linked File As..." I get a 153 kilobyte mp3 that doesn't seem to play anything. I am not sure if this is happening for things like Youtube, since I haven't tried the other websites Savefrom supports.

Is it not working for anyone else or is it just me?

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Answer

5 years ago

Hello, in order to help you better please, let me know me the name and version of your browser and version of the extension,
all can be found using the following link: http://en.savefrom.net/user.php?info=1

Under review

Can't download anymore

5 years ago • updated by 5 years ago • 1

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Answer

5 years ago

Hello, please, send us more details regarding the problem.

Under review

HTTP ERROR 403

5 years ago • updated by 5 years ago • 1

Access to r5---sn-htgx20capjpq-jb3l.googlevideo.com was denied

You don't have authorization to view this page.

HTTP ERROR 403

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Answer

5 years ago

Hello! We appreciate the info provided. We've reacted immediately,
and the problem with downloading has been fixed. As of now, everything works fine.
Thanks for using Savefrom.net!

Under review

Quit screwing with the damn plugin. Leave it alone and quit jewing everyone!

5 years ago • updated by 5 years ago • 1

I'm getting really sick of this bullshit where now you gotta pay for the basic features of this plugin. It has been all but disabled. Quit screwing with the damn thing and let us use it like we did before these last couple of months!

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Answer

5 years ago

Hello, Unfortunately, we don't fully understand you... please. provide us with more details regarding the issue.

Under review

I can't download 720p HD Video With Sounds

5 years ago • updated by 5 years ago • 1

Vote

Answer

5 years ago

Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Could you please send a few links you can't download. We will check it out.
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?