Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

Error / typo in the German translation of the help-text of your embedded links

Michael Müller 12 лет назад обновлен Maksym 12 лет назад 1

Hi there,
there's an error / typo in the German translation of the help-text of your embedded links. Currently it says "Hohlen Sie sich einen direkten Link". But it should be "Holen Sie sich einen direkten Link" (the word "hohl" would mean "hollow", while "holen" means "take", what you surely intended to write).
Regards,
Michael

Ответ
Maksym 12 лет назад

Thank you, for your help.

0
Отклонен

Add Viki.com

Chitoge Ichijo 9 лет назад обновлен Aleksandr 9 лет назад 2

Amazing site! I love it and i use it frequently but you should add methods to download from www.Viki.com as well :) thankyou and please please support Viki.com

Ответ
Aleksandr 9 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Исправлен

safari collapsed

Roberto Scaruffi 10 лет назад обновлен Aleksandr 10 лет назад 4
savefromnet has blocked my safari. I cannot use it any more and I cannot reinstall it without the savefrom net arrow. Each time I reinstall it, it is reinstalled with the savefronnet arraw and it refuses to run (it immediately collapses).
Ответ
Aleksandr 10 лет назад
Hello.
What is your browser version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1
What Antivirus do you use?
0
Исправлен

daily i have to run this programme on my laptop, and next day it is not there

Jawad Khan 9 лет назад обновлен Aleksandr 9 лет назад 2

there is some problem as ver next day download option is not there

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.
Please, send me the information listed here:

http://en.savefrom.net/user.php?info=1

0
Не ошибка

Невозможно загрузить веб-страницу, так как не поступили данные от сервера.

777457898 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад
Здравствуйте, подскажите, каким провайдером вы пользуетесь.
Пришлите скрин ошибки.
0
Завершен

vk.com not downloading anything from audio

Москаленко Максим 12 лет назад обновлен Maksym 12 лет назад 0

Subj.

Ответ
Maksym 12 лет назад
0
Исправлен

Not downloading from vimeo. I tested on firefox, chrome and opera.

Felipe Hackner 11 лет назад обновлен Лемур 11 лет назад 1
Used the latest versions on everything. It worked the first day I tried and was really, really happy.
Next day, nope :(
0
Отвечен

Why are the videos that I download only in mono?

Anthony Giranda 11 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад
Hi. Check the settings on your computer.
0
Исправлен

it's not working on youtube subscriptions feed page

sdsucks 10 лет назад обновлен Aleksandr 9 лет назад 2

browser independent, i don't see the button on my subscriptions page.
it still works on channel pages

Ответ
Aleksandr 9 лет назад
Hello. The error will be corrected in the next version.
0
Отвечен

Why I could not play the .OPUS audio files

Song Verne 10 лет назад обновлен Aleksandr 10 лет назад 2
Thanks For your works! Why I could not play the .OPUS audio files by any program such as the latest foorbar2000 on win7? Just looks like a wrong file T-T
Ответ
Aleksandr 10 лет назад
Hi, we provide links that are on the site.

Сервис поддержки клиентов работает на платформе UserEcho