Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Исправлен

still cann't download from Facebook

Asiao Huo 11 лет назад обновлен Aleksandr 11 лет назад 2

after reinstall the expansion: https://sf-addon.com/helper/mozilla/savefrom_last.xpi?ts=1434715369479
I still cann't download from facebook. The arrow is in the panne above but not next to the video.

Ответ
Aleksandr 11 лет назад
Hello.give the links that you couldn't download.
What is your browser?Name & version?
What is the version of SaveFrom.net helper?
You can get to know the version using the link...
http://en.savefrom.net/user.php?info=1

0
Отвечен

tidak bisa mengunduh file

Crystal X Asli Nasa vina 11 лет назад обновлен Aleksandr 11 лет назад 2

Tidak bisa mengunduh file

Ответ
Aleksandr 11 лет назад
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Please, send to me a link to a file that will not be downloaded.
0
Отвечен

add this extension to google webstore

Asad Qureshi 11 лет назад обновлен Aleksandr 11 лет назад 2
as it is a 3rd party exension it is no longer active on my PC. As google is disabling such extensions which are not from webstore due to some security reasons...
plz add this extension to the google webstore!!!!
need it so bad
reply asap!!!
Ответ
Aleksandr 11 лет назад
Hello, unfortunately Google forbids our extension in its store (because it allows to download from YouTube).
That's why we recommend to install a user script.
How to do it:
1) install tampermonkey - https://chrome.google.com/webstore/detail/dhdgffkkebhmkfjojejmpbldmpobfkfo
2) install user script. - https://sf-addon.com/helper/chrome/helper.user.js?ts=1402553853
0
Исправлен

couldn't install this extension in chrome

Supriyo Samanta 11 лет назад обновлен Aleksandr 11 лет назад 2
google chrome said that the savefrom.net extensions that Chrome turned off either didn't come from the Chrome Web Store. they said that if i request extension’s developer and ask them to upload their extension to the Chrome Web Store. so i requested to you to upload this extension in chrome web store. please please do it. i couldn't download video in youtube. please do this process as soon as possible.
Ответ
Aleksandr 11 лет назад
Hello, unfortunately Google started to turn off extensions. That's why we recommend to install a user script.
How to do it:
1) install tampermonkey - https://chrome.google.com/webstore/detail/dhdgffkkebhmkfjojejmpbldmpobfkfo
2) install user script. - https://sf-addon.com/helper/chrome/helper.user.js?ts=1402553853

0
Отклонен

we want to do downlad from twitter

Pai Boninho 10 лет назад обновлен Aleksandr 10 лет назад 2

please, put on downloads for videos from twitter.

Ответ
Aleksandr 10 лет назад

Hello, SaveFrom.net team will not leave your idea without attention.

Thanks for using our SaveFrom.net Helper

0
Отвечен

how to stop a download?

Ed McFarland 13 лет назад обновлен Maksym 13 лет назад 0

Selected wrong download... How do I stop it? 

Ответ
Maksym 13 лет назад

Hello, press Ctrl+J and to click on a cross opposite the unwanted download.

0
Отвечен

Can't download from youtube or savefrom, Firefox 25.0 & SaveFromNet-Helper 1.9 & link: https://www.youtube.com/watch?v=qegL_FEVNjo

declic 10 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад

Hello, in order to help you better I need the following information.

Please, send me the information listed here: http://en.savefrom.net/user.php?info=1

0
Отвечен

please read me

Fadi Radi 11 лет назад обновлен Aleksandr 11 лет назад 2
you told me that i can download any hd movie if i install (free extension SaveFrom.net helper) so i did that and nothing happened and i still cant download hd movie please tell me what i do .
Ответ
Aleksandr 11 лет назад
Hello, what site you're downloading?
Install software Ummy Video Downloader: http://videodownloader.ummy.net


0
Спасибо

love this. best shit ever.

Shreya Reddy 13 лет назад обновлен Maksym 13 лет назад 0
Ответ
Maksym 13 лет назад

We are glad to help you.

0
Исправлен

ustream videos

seemassharma8383 12 лет назад обновлен Aleksandr 11 лет назад 2
ustream videos are unable to download . please work on it
Ответ
Aleksandr 11 лет назад

Сервис поддержки клиентов работает на платформе UserEcho