Welcome to SaveFrom.net community where you can simply ask any question or report a problem. Before you create a new discussion, please check if your subject has previously been discussed by using a form below. If not, feel free to send a request and provide the following information:

1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)

Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
0
Завершен

Use webm for video instead of JWplayer.

Devon Stayton 11 лет назад обновлен Aleksandr 10 лет назад 2
The video player on the main page should use the webm video format to play the video. It could run on the same link as its download link. It also is better because it is a html video and does not require flash. This makes it safer and faster then other video players.

Edit: I almost forgot to also say that the video quality would be much higher then the current video player on the site. It also requires less space on the site.
Ответ
Aleksandr 10 лет назад
Thanks for recommendation.
0
Отклонен

add support for downloading from livestream.com

Noname 10 лет назад обновлен Aleksandr 10 лет назад 2
not streaming videos, of course, but static
Ответ
Aleksandr 10 лет назад
We'll try to do this if the idea collects many votes.
0
Отклонен

Please add support for rutube.ru

Alex K. 11 лет назад обновлен Лемур 11 лет назад 1
Ответ
Лемур 11 лет назад
Hello!
At this moment is not technically feasible to add this resource/
0
Исправлен

dailymotion download button missing

Rohith Kumar 11 лет назад обновлен Aleksandr 10 лет назад 2
Ответ
Aleksandr 10 лет назад
Hello, we'll try to fix it ASAP.
0
Спасибо

Thank You for an amazingly fast and working site. Good Work!

Melony Waters 12 лет назад обновлен Maksym 12 лет назад 0
Ответ
Maksym 12 лет назад

We are glad to help you.

0
Исправлен

Broken Youtube

Werner Hattingh 11 лет назад обновлен Aleksandr 10 лет назад 2
Since I downloaded the Chrome extension youtube does not work anymore. I was viewing and playing video files on youtube fine untill I downloaded and installed the Chrome savefrom.net extension. Now does not matter what video i try and view .. it loads but nothing happens it just sits there.
Ответ
Aleksandr 10 лет назад
Hello!
How to install the extension to Google Chrome: http://en.savefrom.net/faq.php#ext_inst_chrome
0
Отвечен

I cann't download anything from facebook Browser: Firefox 38.0 Windows 7 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 Extension: ff-sf 5.5

Asiao Huo 10 лет назад обновлен Aleksandr 9 лет назад 2

I only see the green arrow in the browser when i click on it I see download audio files playlist and pictures but it is not highlighted.
Download pictures Download audio files

Download a playlist

Download pictures
Ответ
Aleksandr 9 лет назад
Upgrade your browser version 38.0.5
Update extension version 5.10
How to download Facebook to see screenshots.










0
Исправлен

Google no longer allow the addition of extensions for other websites

iain mackenzie 12 лет назад обновлен Aleksandr 10 лет назад 4
Google/Chrome now only allows extensions to be added from the store, not from other pages. Nothing downloads, it appears to be blocked. Any advice on how to fix that?

Ответ
Aleksandr 10 лет назад

Hello

the description how to to this is here

http://en.savefrom.net/faq.php#ext_inst_chrome

0
Исправлен

important not working bugs

Jitendra Hirawani 9 лет назад обновлен Aleksandr 9 лет назад 4

youtube vevo videos are not downloading like selina gomez remix same old love fix it fast

Ответ
Aleksandr 9 лет назад

Hello, in order to help you better I need the following information.
Please, let me know me the name and version of your browser
and version of the extension,

all can be found using the following link: http://en.savefrom.net/user.php?info=1

Please, send to me a link to a video that will not be downloaded.

Do you download via the extension SaveFrom.net Helper or the

website SaveFrom.net?

0
Отвечен

Having installed everything necessary, and having the green arrow on my browser (Firefox), after it loads the video I can't find the option to SAVE it as an audio file. Where is it?

Jerry Osborne 11 лет назад обновлен Maksym 11 лет назад 2

Сервис поддержки клиентов работает на платформе UserEcho