1. Name and the version of your browser
2. The version of the installed Helper
3. Link to the file that can not be downloaded (in case if the problem is in downloading)
Browser and SaveFrom.net Helper versions can be found here: http://ru.savefrom.net/user.php?info=1
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
i try to download 1.4 gb file but after 1.2 gb its stat showing 0 kb , it is only loss of my data fix it.
Hello, Thanks for contacting Savefrom.Net Support.
We can make our support more effective if you provide us information about your browser and extension.
You can find out this information on this page: http://en.savefrom.net/user.php?info=1
Please, send us links for files, which can't be downloaded.
i can't pause video downloadig
couple of days ago the pause button of downloading was working, but now it's not working anymore. it's a hidden button now
Hello, download takes place by the browser, look in the settings.
Update or reinstall it from our site.
Idea for additional resource to enable download from - fotostrana.ru
It would be just great if you would have the option to download pictures and videos from fotostrana.ru - it's like vkontakte but Ukrainian...thanks in advance...
Hello, SaveFrom.net team will not leave your idea without attention.
Thanks for using our SaveFrom.net Helper
Hello, this extension has been fixed. Please, update or reinstall it from our site.
The latest version is 6.80: http://en.savefrom.net/user.php#helper_install
Thank you for using Savefrom.Net browser extension
Cannot download a single video in Vk.com Oct 28 2016
Im using an apple computer, google chrome extension
Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install
Thank you for using extension Savefrom.Net
AYoutube downloading is not working
Iam using opera 41.0.2353.46 versoin
Save from net 6.76 version
When i am downloading any youtube video in 360p mp4 format instead of downloading it, Link opens in browser and starting playing the same video
Please fix it , having problem from two days
Reinstall the extension after an older version is uninstalled:
https://addons.opera.com/addons/extensions/details/savefromnet-helper/?display=en
Hello.
Expansion corrected, update or reinstall from our site.
Current version 6.80: http://en.savefrom.net/user.php#helper_install
Thank you for using extension Savefrom.Net
cannot display the progress of ongoing downloads
cannot display the progress of ongoing downloads
Hello, in order to help you better I need the following information.
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Customer support service by UserEcho
