- Savefrom(EN)
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Bugs
Unable to download youtube video
Hi,
I'm unable to download a set of new videos:
I always seem to sturggle downloading new videos from this user.
Answer
Hello, Thanks for contacting us.
On the website you can watch this video you want to download?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1
Hi, I'm the US. I am unable to watch the video I'm trying to download as it's not been made available to the country. I've not had this issue before downloading from the same user with the same country restriction. I'm using the Safari extension
Browser: Safari 10.0 Mac OS X User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12) AppleWebKit/602.1.50 (KHTML, like Gecko) Version/10.0 Safari/602.1.50 Extension: safari 6.45
Reinstall the extension after an older version is uninstalled. The current version is 6.80:
http://en.savefrom.net/user.php#helper_install
If you can not watch videos on Youtube you can not download it, you need to use a proxy server.
I have previously been able to download videos even if I can't watch them on YouTube. What's changed?
Customer support service by UserEcho
Hello, Thanks for contacting us.
On the website you can watch this video you want to download?
Do you download via the extension SaveFrom.net Helper or the website SaveFrom.net?
Please, send me the information listed here: http://en.savefrom.net/user.php?info=1